What are the responsibilities and job description for the Front Desk Receptionist position at The Telos Project?
Job Summary
We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your proactive approach and excellent organizational skills will ensure smooth office management, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.
Duties
- Greet visitors warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle appointment scheduling, including cancelations and reschedules.
- Provide customer support by addressing inquiries, offering information, and resolving issues promptly
- Maintain a tidy reception area and ensure all office supplies are stocked and organized
- Collect co-pay, deductible and/or coinsurances from patients upon arrival and process payment from card on-file when the appointment is virtual.
- Verify insurance and client information regularly.
Experience
- Previous office experience or administrative support role preferred
- Strong computer literacy with proficiency in Google Workspace (Gmail, Calendar, Sheets, Docs)
- Experience handling multi-line phone systems and practicing professional phone etiquette
- Bilingual skills are a plus for communicating effectively with diverse clients and visitors
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Prior experience as a medical receptionist can be advantageous for understanding specialized workflows
Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your enthusiasm for delivering excellent customer service combined with your organizational prowess will make a meaningful impact every day. This paid role is perfect for motivated individuals eager to grow their administrative skills in a supportive environment.
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical receptionist: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $15 - $20