Assistant General Manager

About Tasting House:

Tasting House was established in January 2022 with the aim of integrating quality food and wine pairings into daily life. Our culinary program is led by Executive Chef Julian Silvera. Chef Julian began his career in New York City before lending his talents to Florida's Knife & Spoon, where he was instrumental in the restaurant achieving a Michelin Star. He is deeply committed to sourcing hyper-local ingredients and championing sustainability. A cornerstone of our offering is the chef's tasting menu with wine pairing, a multi-course experience that highlights the culinary team's creativity and talent, consistently delighting our guests.

The Assistant General Manager Role

We are seeking a highly motivated Assistant General Manager (AGM) to support the General Manager (GM) in the comprehensive operations and strategic direction of Tasting House. The AGM will collaborate directly with the General Manager to cultivate a world-class service culture and proactively engage with guests to anticipate needs and exceed expectations. This role involves assisting the GM in the day-to-day oversight of all departments, ensuring smooth and efficient processes, and developing, implementing, and maintaining operational policies and procedures to optimize both productivity and service. A primary focus is on driving revenue and achieving profit objectives. The AGM will assist with event management and marketing across various platforms. The position is key in resolving complex guest challenges, transforming potential complaints into opportunities for loyalty and positive word-of-mouth. The AGM acts as the operational leader in the General Manager’s absence.

Qualifications

• Minimum 3 years of management experience leading successful front-of-house teams, preferably with fine dining exposure.
• A results-driven mindset with a continuous commitment to guest satisfaction.
• Extensive experience with OpenTable or a similar reservation system (Required).
• Proficiency in Toast or a similar POS system (Required).
• Experience in inventory management (Required).
• Proactive and positive attitude with a passion for hospitality (Required).
• Strong work ethic and a dedicated team player (Required).
• Excellent planning and project management skills.
• Strong written and oral communication skills.
• Fluency to speak, read, and write in English (Required).
• Comfortable working in a fast-paced environment and making real-time adjustments.
• Demonstrated ability and willingness to learn, take direction, and manage multiple daily responsibilities within a team environment.
• Commitment to upholding company standards related to appearance, dress, and ethics.
• Sommelier Certification (Preferred).
• Experience with Canva (Preferred).
• Experience in social media marketing (Preferred).

Physical Requirements

The following requirements are essential for the role:

• Ability to stand and walk for extended periods, up to 10 hours per shift.
• Ability to frequently reach, bend, and stoop.
• Ability to frequently lift up to 35 pounds and occasionally lift/move up to 50 pounds, and occasionally up to 100 pounds.
• Ability to climb stairs and ladders or step stools.
• Continual use of manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and fine motor skills.
• Flexibility in the work area, including the ability to sit or stand and move locations.
• Vision abilities including distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to tolerate industry-standard chemicals used for cleaning and sanitation and withstand hot and cold environments.
• Required to manage pressure and stress effectively during busy service times.
• Availability to work a varying schedule, including evenings, holidays, and extended hours as business dictates, generally in an indoor setting.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Work Location: In person

Salary : $70,000 - $80,000