Training Manager - SYGMA - Harrisburg, Pennsylvania

Job Summary

This position exists to improve the performance, engagement and retention of colleagues through effective management of on-boarding and continuous training practices. Works with site management to track, communicate and manage all company-wide training programs and provide support to address remedial training needs at the local level.

Duties And Responsibilities

• Work with Department Leads, Human Resources, and Safety Leaders to develop and manage effective on-boarding training programs with a focus on colleague performance.
• Select and indirectly manage On-The-Job Trainers in Transportation and Warehouse Departments through regular training meetings, training effectiveness evaluations, one-on-one discussions and overall performance management of the Job Trainer.
• Manage an on-boarding process for new Drivers and Warehouse initial training by leveraging Sysco Operations Academy Programs. Manages extended on the job training throughout the entire 90-day orientation period; work through Job Trainers to develop a process that includes follow-up training as needed for new associates to reach acceptable new-hire performance standards.
• Track and analyze all training-related activity and communicate progress to site leadership.
• Work with Supervisor and Manager on the job to facilitate translation of new skills and knowledge from classroom experiences to job performance.
• Conduct gap analysis and create solutions for existing associates in high-volume positions including Drivers and Warehouse Selectors who are not performing at acceptable levels.
• Lead discussions with Site Leadership related to on-boarding and training activity for high-volume positions including Drivers and Warehouse Selectors; prepare and discuss documentation and recommendations during weekly meetings.
• Actively participate in the Training Manager community including regular calls, projects, and events.
• Drive a culture of feedback as part of development process through effective Performance Management; responsible for instructing and managing feedback process for all positions within the company.
• Participate in colleague check-in processes and retention playbook activities in order to understand and improve early experiences.
• Other duties as assigned
  
  

Requirements

Education:

• 4 year degree in Training & Development-related field or commensurate experience in similar field.
  
  

Experience

• At least 2 years’ experience in Training-related job.
• Experience with building and managing on-boarding training programs for individual-contributor positions.
• Experience with building coaching & feedback cultures.
  
  

Skills And Abilities

• Very strong ability to coach and provide constructive feedback at all levels
• Excellent communication skills including speaking, writing, and listening to others
• Strong analytical skills
• Ability to make sound judgments
• Strong presentation skills including utilization of PowerPoint and excellent public speaking skills
• Strong understanding of OSHA, DOT, Work Place Safety and Food Safety.
• Ability to keep informed on legislation affecting the center.
• Time management and organization skills.
  
  

Physical Demands

• Work is a combination of sedentary, standing, walking and bending
• Some travel may be required
• Flexibility to work a schedule that meets the needs of the center
  
  

Mental/Visual Demands

• Must be able to read at a distance close to the eyes, with or without correction
  
  

Working Conditions

• Office, warehouse and outside environments
  
  

Equipment Operated

• Automobile, PC, Microsoft Office Applications
  
  

License Or Certification

• Driver’s license
  
  

I verify to the best of my knowledge that I meet the requirements necessary to complete the essential duties of the job to the job.