Account Manager

Description

POSITION SUMMARY

The Account Manager actively promotes Douron, Inc., develops business relationships, cultivates leads, and seamlessly transitions business connections into sales. Upon development of a sale, the Account Manager works closely with Project Management and Client Services to ensure smooth fulfillment, effortless communication among all involved parties both internal and external, and satisfied customers.
               

POSITION EXPECTATIONS

• Raises community awareness of the company in a strategically advantageous manner
• Personally represents the standards and ideals of the company brand in the community
• Interacts dynamically with businesses and individuals to promote and develop positive views of the company, its product lines, its services, and its capability
• Follows leads and develops contacts; networks throughout the community
• Engages actively in business development activities throughout the local community, attending a variety of events including those targeted at industry-relevant professionals
• Expands the company’s business opportunities and project securement
• Leads showroom tours and provides product demonstrations
• Creates and presents sales pitches within company guidelines
• Develops and maintains familiarity with all sales tools, including case studies and project presentations
• Develops and maintains familiarity with product lines and company services
• Understands and communicates company advantages, including leading workspace solutions and servicing expertise, to promote effectively to clients
• Secures projects and acts as project manager, personally ensuring customer satisfaction by monitoring project progress at every stage; communicates and coordinates internally to ensure a seamless experience for the client
• Maintains customer confidence and protects operations by keeping information confidential
• Maintains a safe and clean working environment by complying with policies, procedures, and regulations
• Other duties as assigned          

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications

MINIMUM QUALIFICATIONS & SKILLS

Education, Certifications and /or Licenses:

• Associate’s degree in Business or related field preferred

Experience:

• 2 years’ sales experience preferred
• 1 year’s negotiation experience preferred
• Experience selling workspace furnishings preferred

Knowledge/Skills:

• Proficiency with PCs and basic computer software, including MS Office Suite
• Proficiency with basic business math skills
• Ability to interact with business representatives and negotiate contracts advantageously
• Ability to navigate complex sales intricacies and challenges
• Ability to deliver presentations effectively and professionally
• Ability to assess and manage available resources for successful project completion
• Ability to develop and maintain a working knowledge of industry-specifics (e.g., furniture lines, terminology, price points, etc.)
• Understanding of architecture and construction preferred
• Ability to develop and maintain skills in reading and understanding floor plans and technical drawings
• Understanding of contract furniture processes and standard project workflow preferred
• Understanding of workplace environment considerations (e.g., ergonomics, technology integration, etc.) preferred
• Ability to be present each workday in office and in the field, to interact with contacts and representatives in person on a regular basis, and to travel extensively as needed
• Excellent presentation, listening, verbal, and written communication skills
• Ability to work independently or collaboratively within a team; willingness to roll up sleeves and help the team
• Ability to manage and organize time to meet objectives and deadlines
• Lives and leads by TSRC values and serves as an example of the best we want to see in our team Ability to interact professionally with customers, vendor partners, and fellow employees
• Motivation to learn, grow, self-direct, and be proactive
• Demonstrates honesty, integrity, conscientiousness, reliability, and responsiveness – cares about doing the right thing, not the easy thing
• Possesses a positive attitude and sense of humor
• Possesses an innovative mindset – demonstrates flexibility and problem-solving skills when met with challenges

PHYSICAL DEMANDS                               

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

While performing the duties of this job, the associate may be required to do the following:

• Perform activities such as balance, bend/stoop, crouch, kneel, push/pull, reach, or squat
• Move self in different positions to accomplish tasks in various environments
• Remain in a stationary position, often standing or sitting for prolonged periods
• Move about to accomplish tasks or move from one worksite to another
• Adjust or move objects up to 25 pounds in any direction
• Communicate with others to exchange information
• Repeat motions that may include the wrists, hands, or fingers
• Assess the accuracy, neatness, and thoroughness of work
• Interact in person with others

WORKING CONDITIONS AND ENVIRONMENT

This position primarily works in an indoor office environment. The noise level in the work environment is usually low to moderate. Worksites can be under construction and may not be climate-controlled at time of installation.

COMPENSATION

• Salary range: $60,000 – 75,000 per year, paid on a biweekly basis
• Sales commission: percentage-based, paid on a monthly basis
• Quarterly performance-based bonusing opportunities available
• Medical, dental, and vision insurance available for single or family coverage for full-time employees
• Employer-paid disability, AD&D, and life insurances coverage
• Additional insurance and savings account opportunities
• 401(k) plans with company match for qualifying employees

About the Company

Douron a Division of TSRC, Inc. is a business-to-business distributor of office supplies, furniture, coffee and breakroom products, janitorial and cleaning supplies, promotional products, and technology solutions to customers seeking customized workplace solutions and personalized service. We are the largest independent office supply dealer in the Mid-Atlantic region, and have locations in Colorado, Delaware, Maryland, Virginia, and Wyoming. A family-owned and -operated company since 1951, TSRC, Inc. is dedicated to supporting our team members and the communities in which we serve.
 

TSRC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status.

TSRC, Inc. maintains a drug-free workplace.

Salary : $60,000 - $75,000