Collections Representative

Sunrise Credit Services. We are known in the collections industry for Reliability. Reputation. Results.

We have been family owned and operated since 1974 and are celebrating 50 years in the industry!

Sunrise Credit Services is a third-party debt collection agency, calling past-due customers for some of the largest companies in the country. Our amazing team is rated in the top ten percent of collection agencies in the country!!

We have been featured in several news segments as one of the “good” agencies in the industry. We strive to maintain a trustworthy, professional, and ethical approach to accounts receivable management.

We were awarded

~ Recipient of the First Annual Helen Keller Services “Access-Ability Award” 2021

~ Long Island Top Workplaces 2024!!!!

~ Best Place to work in Collections 2025

Our building is in Melville, NY. The office is located near Route 110 and the Long Island Expressway. We are close enough to shop at Walt Whitman Mall or see a movie at Airport Plaza. We have shopping, dining, groceries and an amusement park all located within 2 miles of our facility.

There is also a small café for lunch located on the first floor of our office building.

No experience necessary. It is an entry level position. We teach you everything you need to know during basic training. We have an in-house university style training program. After training you can take courses to help enrich your career.

We require all new hires to be on-site for the 1st 60 days while you learn the job.

We are looking for candidates who can provide a positive customer service experience, and work with consumers by phone to solve their debt obligation.

If hired, you will be calling/taking calls from customers to arrange repayment of their overdue bill by phone.

Our company handles calls for cell phone companies, colleges, universities, trade schools, banking, and credit card companies etc. Your responsibilities would include handling incoming and/or outgoing customer calls, process payments and resolving customer concerns by phone.

· Paid training at a rate of $18.00/hour

· Full time positions available after 30 days. Salaries start at 34,000/yr. plus incentives, and bonuses.

· Pay differential for bilingual Spanish speakers.

· Competitive benefits packages, including medical/dental/vision/401K

· Weekly Pay

· Hybrid Work Options after 60 days in office

· Flexible, non-rotating schedules

· Growth and advancement opportunities

Choose a schedule that works for you!

We have shift flexibility, including morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday – this means you can work some hours in the morning, take care of errands during the afternoon, and then work the rest of your hours at night!

Qualifications

• Strong customer service skills
• No prior experience required
• Bilingual in Spanish is a plus
• Effective communication and phone etiquette skills
• Ability to negotiate with customers

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance