What are the responsibilities and job description for the Customer Service Representative position at The Structures Company, LLC?
Title: Customer Service Representative
Location: Evansville, IN
Duration: 3 Months Contract
Job Description:
- High School diploma / GED or higher
- Strong customer service experience
- High level of commitment to customer experience
- Ability to make constructive contributions in a team-focused environment
- Capability to effectively and accurately execute high-priority, time-sensitive tasks
What you'll be doing
- Resolve credit bureau disputes by following department policy and procedures
- Enter data into dispute database
- Research and respond to complex customer disputes
- Identify trends in disputes and bring to the attention of the management team and assist in resolution
- Actively participates in team meetings
- Performs all other duties as assigned by Management
Job Types: Full-time, Contract
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- resolving customer dispute: 2 years (Preferred)
Ability to Commute:
- Evansville, IN 47708 (Preferred)
Work Location: In person
Salary : $21 - $22
