Demo

Social Service Director

The Strategies
Muncie, IN Full Time
POSTED ON 11/24/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Social Service Director position at The Strategies?

CARDINAL CARE STRATEGIES

Job Title: Social Worker – Long-Term Care / Skilled Nursing Facility

Position Summary:

The Social Worker is responsible for providing comprehensive psychosocial support to residents and their families in a long-term care or skilled nursing facility. This position focuses on promoting residents’ emotional well-being, assisting with adjustment to the facility, discharge planning, advocacy, and ensuring compliance with federal, state, and facility regulations.

Key Responsibilities:

Resident Support & Advocacy

  • Conduct psychosocial assessments upon admission, quarterly, annually, and as needed.
  • Provide counseling and emotional support to residents and families to assist with adjustment to long-term care and life transitions.
  • Advocate for residents’ rights, dignity, and quality of life.
  • Address behavioral, emotional, and social concerns in collaboration with the interdisciplinary team (IDT).

Care Planning & Coordination

  • Participate in interdisciplinary care plan meetings to develop individualized resident care plans.
  • Communicate regularly with nursing, therapy, dietary, and activities staff to ensure residents’ psychosocial needs are met.
  • Support residents and families in understanding medical recommendations and care options.

Discharge Planning & Transitions

  • Coordinate discharge planning, including referrals to community resources, home health, hospice, and other care settings.
  • Educate residents and families on post-discharge needs, benefits, and available supports.
  • Ensure safe, appropriate, and person-centered transitions of care.

Compliance & Documentation

  • Complete required documentation in accordance with federal, state, and facility regulations (MDS Section Q, progress notes, assessments, etc.).
  • Maintain confidentiality and compliance with HIPAA regulations.
  • Participate in audits, surveys, and quality assurance programs as needed.

Resident & Family Engagement

  • Facilitate resident and family meetings, support groups, and care conferences.
  • Assist with grievance resolution and conflict mediation.
  • Promote resident autonomy and involvement in decision-making.

Qualifications:

  • Education: Bachelor’s or Master’s degree in Social Work (BSW or MSW) from an accredited program.
  • Licensure: State licensure as required (e.g., LSW, LCSW, LMSW, or equivalent).
  • Experience: Minimum of one year of supervised social work experience in a health care or long-term care setting preferred.
  • Skills:
  • Strong interpersonal and communication skills.
  • Knowledge of aging, mental health, and psychosocial needs of older adults.
  • Familiarity with Medicare, Medicaid, and community resources.
  • Ability to work effectively as part of an interdisciplinary team.

Reports To:

Administrator

Work Environment:

Skilled Nursing Facility (SNF) / Long-Term Care environment; may involve occasional evening or weekend hours depending on resident and family needs.

Salary.com Estimation for Social Service Director in Muncie, IN
$82,147 to $106,437
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