What are the responsibilities and job description for the AV Solution Engineer position at The Storytelling Company?
Your mission
As an AV Solution Engineer at TSC you will be the technical authority for system design, AV network architecture, integration, and final commissioning of complex AV systems. This is a hands-on technical role that also owns third-party supplier coordination and delivery management - you’ll define bills of materials, lead onsite commissioning, produce final as-built documentation, and keep multi-stakeholder projects on track. We’re looking for engineers who combine deep AV networking knowledge, strong system design skills, and excellent stakeholder management.
The Storytelling Company (TSC) creates immersive, one-of-a-kind digital and physical experiences that connect people to stories in memorable ways. Our USA office is based in Charlotte, NC and our hybrid team blends technology, creativity, and architecture to craft extraordinary spaces for some of the world’s most innovative brands. Join a fast-growing studio where technology and storytelling meet to deliver award-worthy immersive projects.
Key Responsibilities:
Since April 2025, flora & faunavisions GmbH, Purple Digital Storytelling, planworx GmbH and ProSystems International B.V. have been united as The Storytelling Company. We combine strategy, design, and technology to create interactive events, immersive experience centers, stage productions, and revolutionary learning environments for international clients and target groups.
We build strong partnerships with our clients to bring their vision to life, crafting each story with care and a deep awareness of its impact on people, brands, and the world around us. From the first idea to the last farewell note, from initial pixels to sustainable experiences.
Now, tell us, what’s your story?
As an AV Solution Engineer at TSC you will be the technical authority for system design, AV network architecture, integration, and final commissioning of complex AV systems. This is a hands-on technical role that also owns third-party supplier coordination and delivery management - you’ll define bills of materials, lead onsite commissioning, produce final as-built documentation, and keep multi-stakeholder projects on track. We’re looking for engineers who combine deep AV networking knowledge, strong system design skills, and excellent stakeholder management.
The Storytelling Company (TSC) creates immersive, one-of-a-kind digital and physical experiences that connect people to stories in memorable ways. Our USA office is based in Charlotte, NC and our hybrid team blends technology, creativity, and architecture to craft extraordinary spaces for some of the world’s most innovative brands. Join a fast-growing studio where technology and storytelling meet to deliver award-worthy immersive projects.
Key Responsibilities:
- Lead system design and documentation for AV projects: create detailed diagrams, bills of materials (BOMs), network maps, rack elevations, and as-built packages.
- Define and oversee AV network architecture and configurations (VLANs, QoS, multicast, IP addressing, PoE, subnetting, routing fundamentals).
- Design and commission DSPs, matrix switchers, video wall processors, professional audio systems, PTZ/conference cameras, LED/LCD displays, and UC integrations.
- Implement andvalidateAV-over-IP standards and protocols such as Dante, AES67, NDI, AVB, SIP/RTSPand related integrations.
- Lead onsite commissioning and acceptance testing (e.g., Crestron, Q-SYS, Extron, Dante, Biamp/Tesira): produce test logs, handoverdocumentationand as-built deliverables.
- Own delivery and third-party supplier coordination — manage milestones,risksand dependencies; recommend mitigations and verify third-party deliverables.
- Work closely with Project Management, Sales, Creative and Installationvendorsand coordinate with client ICT/IT teams for integrated solutions.
- Maintain security-aware AV deployment practices and ensure compliance with network/cybersecurity standards for AV systems.
- Travel:Typically 10–25% (may vary based on project needs).
- Hybrid role based out of Charlotte, NC (more travel possible for some projects).
- 5-7 years of AV integration or solutions engineering experience (mid-level professional).
- Demonstrable practical, hands-on experience with system design, integration and commissioning of medium to large AV systems (conference rooms, auditoriums, video walls, immersive installations).
- Hands-on experience with DSPs, matrix switchers, video wall processors, controlsystemsand UC platforms (Crestron, Extron, Microsoft Teams / UC hardware).
- Strong AV networking skills: VLANs, QoS, multicast, IP addressing, PoE, subnetting, routing fundamentals.
- Practical knowledge of AV-over-IP standards and protocols: Dante, AES67, NDI, AVB, SIP/RTSP.
- Commissioning and troubleshooting experience at scale, including scripting and verification of control systems and DSP flows.
- Proficiency producing technical drawings and documentation - AutoCAD, Vectorworks, Revit, Bluebeam or equivalent. Comfortable creating rack elevations, cable schedules and network diagrams.
- Familiarity with project collaboration and scheduling tools - Smartsheet, Notion, Jira (or similar).
- Hands-on knowledge of professional audio systems, microphones, amplifiers, line arrays, conferencing cameras (PTZ), LED/LCD video displays and mounting/rigging considerations.
- Ability tolift upto 40lbsand perform ladder work as needed.
- Background checkrequired.
- Minimum education: High School (technical/industry training or certifications highly valued).
- CTS-D or CTS-I preferred (CTS acceptable/encouraged).
- Dante Level 2 , Q-SYS Level 2, Crestron Level 2, Biamp Tesira (or equivalent DSP product) certifications a plus.
- Experience working with ICT/IT teams and implementing network security best practices for AV.
- Competitive compensation and annual bonus potential.
- 3 weeks paid time off, healthcare coverage, and a 401(k) plan.
- Meaningful work -contribute to award-worthy immersive projects and help shape technical delivery standards at a fast-growing studio.
- An inclusive workplace - The Storytelling Company is an Equal Opportunity Employer committed to creating inclusive experiences for all.
Since April 2025, flora & faunavisions GmbH, Purple Digital Storytelling, planworx GmbH and ProSystems International B.V. have been united as The Storytelling Company. We combine strategy, design, and technology to create interactive events, immersive experience centers, stage productions, and revolutionary learning environments for international clients and target groups.
We build strong partnerships with our clients to bring their vision to life, crafting each story with care and a deep awareness of its impact on people, brands, and the world around us. From the first idea to the last farewell note, from initial pixels to sustainable experiences.
Now, tell us, what’s your story?