What are the responsibilities and job description for the Restaurant General Manager position at The Stix Icehouse?
Company Description
The Stix Icehouse was founded to foster a connected community by embracing cherished traditions and creating lasting memories. With a flagship location in McKinney, Texas, we are now expanding to Downtown Garland with a desire to continue delivering exceptional experiences to our guests. Our success is built on a strong team-driven culture and commitment to upholding our core values. Every week, our team creates unforgettable moments for thousands of guests.
Role Description
The Restaurant General Manager is a full-time, on-site role located in Garland, TX at our new location, The Owl Icehouse. The individual in this role will oversee daily operations, manage budgets, ensure customer satisfaction, and create a positive work environment. Responsibilities include leading the team, ensuring top-notch customer service, hiring and training staff, maintaining profitability, and upholding company standards to provide memorable dining experiences. This individual will have an opportunity to hire and train their opening team and create and build an incredible new concept rooted in nostalgia.
Qualifications
- Experience in P&L Management and budgeting to efficiently manage and grow restaurant profitability
- Abilities in Customer Service and ensuring Customer Satisfaction through a guest-focused approach
- Proven track record in hiring and developing team members to maintain operational excellence
- Strong leadership, organizational, and problem-solving skills
- Previous experience in restaurant management or a related hospitality field is highly advantageous
- Ability to work effectively in a fast-paced and dynamic environment