What are the responsibilities and job description for the Client Success Coach position at The Stick Shift School?
You need to know how to drive stick shift to apply to this position.
We are a family-owned, small business start up with one passion: keeping the art of driving stick shift alive!
We are hiring a client success coach to assist our clients in learning the ways of the stick shift using our proven method, which guarantees all our clients master manual transmission in just one lesson, in around 2 hours, in just one day. Yup, we're that good.
The ideal candidate will have excellent communication skills, be presentable, charismatic and enjoy working with people. You will be teaching them a skill they'll have for the rest of their lives, and will always be happy to remember how you help them achieve something they probably tried very hard to do on their own, and couldn't. Some of our clients believed they would never be able to stop stalling, until we come in.
The client success coach (CSC) is responsible for meeting the client in a company provided vehicle or their own, at a predetermined lesson location around the DFW area, and walking the client how to successfully operate a manual transmission vehicle after training is completed.
Each lesson takes approximately two hours, depending on the client. It never fluctuates more than 30 minutes.
Paid training is provided by the company, where the new hires will shadow a Sr. Client Success Coach during mock and/or live lessons.
Training includes:
- Full review alongside owner of our stick shift lesson plan
- At least 2 shadowing sessions of Sr. Client Success Coach
- New hire-led lesson alongside the Sr. Instructor
- Once training is complete, compensation is $30 per hour ($60 for each completed lesson plus all tips earned.
- Tips earned typically range between $10 - $100 per lesson. Bonus pay is available for this position and is directly tied to positive client reviews and or referrals.
The schedule for the position of Client Success Coach is dynamic and tied to the candidate's desired availability. You work when you want/can!
If you love cars, share the enthusiasm for helping others, or coaching is a passion of yours, come join our team and help our clients get their shift together!
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $30.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- What interests you the most about this position?
- Can you drive a stick shift well? If so, how was your experience LEARNING it?
Work Location: On the road
Salary : $10 - $100