CHILD PROTECTIVE SERVICE WORKER I-IV FAMILY SERVICES

CPSW I :

Performs entry level protective services casework to coordinate, manage and administer services for children and families including, maintaining children in the home safely, strengthen families for reunification, providing permanency for children in care and working closely with various community agencies while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

CPSW II:

To perform increasingly complex protective services casework to coordinate, manage and administer services for children and families including, maintaining children in the home safely, strengthen families for reunification, providing permanency for children in care and working closely with various community agencies, while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

CPSW III:

To perform protective services casework to coordinate, manage and administer services for children and families including, maintaining children in the home safely, strengthen families for reunification, providing permanency for children in care and working closely with various community agencies, while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

CPSW IV:

To perform complex and complicated protective services casework to coordinate, manage and administer services for children and families including, maintaining children in the home safely, strengthen families for reunification, providing permanency for children in care and working closely with various community agencies, while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

CPSW I MINIMUM QUALIFICAITONS:

Education/Experience:

Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.

License/Certification:

Valid driver’s license or access to transportation

Other Requirements:

Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations

Trainee Option:

Not Applicable

PREFERRED QUALIFICATIONS:

Experience in human services or education field working with children and/or families

AFTER-HIRE REQUIREMENTS:

Must successfully complete the CPSW Academy within 12 months of hire

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria:

Broad Group Level Advancement Available: Yes No

Criteria:

21102002BGA01 (CPSW to Level 3)

For promotion from the 21-1020 Social Workers-2 job title to the 21-1020 Social Workers-3 job title, and use of the “Child Protective Service Worker II” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:

1. Must have successfully completed the CPSW Academy

2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

3. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

CPSW II MINIMUM QUALIFICATIONS:

Education/Experience:

Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.

License/Certification:

Valid driver’s license or access to transportation

Other Requirements:

1. If being promoted from a position with the working title of Child Protective Service Worker II:

a. Must have successfully completed the CPSW Academy

b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations

Trainee Option:

Not applicable

PREFERRED QUALIFICATIONS:

Experience in human services or education field working with children and/or families

AFTER-HIRE REQUIREMENTS:

Must successfully complete the CPSW Academy within 12 months of hire

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria:

Broad Group Level Advancement Available: Yes No

Criteria:

21102003BGA02 (CPSW to Level 4)

For promotion from the 21-1020 Social Workers-3 job title to the 21-1020 Social Workers-4 job title, and use of the “Child Protective Service Worker III” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:

1. Must have successfully completed the CPSW Academy

2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

3. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

CPSW III MINIMUM QUALIFICATIONS:

Education/Experience:

Bachelor's degree and 1.5 years of experience OR equivalent combination of 5.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or related field.

License/Certification:

Valid driver’s license or access to transportation

Other Requirements:

1. If being promoted from a position with the working title of Child Protective Service Worker II:

a. Must have successfully completed the CPSW Academy

b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations.

Trainee Option:

Not applicable

PREFERRED QUALIFICATIONS:

Experience in human services or education field working with children and/or families

AFTER-HIRE REQUIREMENTS:

Must successfully complete the CPSW Academy within 12 months of hire

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria:

Broad Group Level Advancement Available: Yes No

Criteria:

21102004BGA02 (CPSW to Level 5)

For promotion from the 21-1020 Social Workers-4 job title to the 21-1020 Social Workers-5 job title, and use of the “Child Protective Service Worker IV” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:

1. Must have successfully completed the CPSW Academy and the formal mentoring program

2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

3. Must be up to date with all case records

4. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

CPSW IV MINIMUM QUALIFICATIONS:

Education/Experience:

Bachelor's degree and 3 years of experience OR equivalent combination of 7 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or related field.

License/Certification:

Valid driver’s license or access to transportation

Other Requirements:

1. If being promoted from a position with the working title of Child Protective Service Worker III:

a. Must have successfully completed the CPSW Academy

b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator

2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations

Trainee Option:

Not applicable

PREFERRED QUALIFICATIONS:

Experience in human services or education field working with children and/or families. Demonstrated leadership skills such as conflict resolution, team building, and motivational skills.

AFTER-HIRE REQUIREMENTS:

Must successfully complete the CPSW Academy within 12 months after hire

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria:

Broad Group Level Advancement Available: Yes No

RESPONSIBILITIES:

CPSW I:

Possesses basic knowledge of the principles of case management in order to manage a caseload, prepares and develops Solution Based case plans in conjunction with the family to ensure that objectives and tasks are being achieved, that court orders are being complied with, when applicable, in accordance with State and Federal Statute.

Establishes and develops relationships with children and their families in home and arranges and provides services to prevent further abuse/neglect and to enable the child to remain safely in his/her home and maintains contact according to policy.

Establishes and maintains relationships with children in placement and their families and arranges and provides services to enable children to return home, and makes other alternative permanent plans if appropriate under the direction of the supervisor. Maintains contact with these children and families according to policy including transporting children and families as necessary.

Develops, recommends, implements, monitors, and evaluates family treatment and case plans in collaboration with other community stakeholders. Also responds to crisis situations in regards to a variety of case management situations, under the guidance and direction of the supervisor.

Completes all required documentation, including case plans, court reports and all necessary Bridges documentation of case related activities.

Facilitates effective and timely permanency through concurrent planning that supports children, families and caregivers, and assures that connections are maintained and that children do not leave care without a viable permanent connection.

Ensures that children and youth in placement obtain the preparation, resources and positive youth development they need to establish connections with caring adults and become healthy, self sufficient and successful adults.

Works under direct and close supervision and receives regularly scheduled weekly supervision.

Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.

CPSW II:

Possesses fundamental knowledge of the principles of case management in order to manage a caseload, prepares and develops Solution Based case plans in conjunction with the family to ensure that objectives and tasks are being achieved, that court orders are being complied with, when applicable, in accordance with State and Federal Statute.

Establishes and develops relationships with children and their families in home; arranges and provides services to prevent further abuse/neglect and to enable the child to remain safely in his/her home and maintains contact according to policy under the direction of the supervisor.

Establishes and maintains relationships with children in alternate placement and their families; arranges and provides services to enable children to return home, and makes other alternative permanent plans, if appropriate. Maintains contact with these children and families according to policy including transporting children and families as necessary. Develops, recommends, implements, monitors, and evaluates family treatment and case plans in collaboration with other community stakeholders. Also responds to crisis situations in regards to a variety of case management situations under the guidance and direction of the supervisor.

Works under direct supervision and receives regularly scheduled weekly supervision. May serve as a mentor for newly hired staff or supervise a student intern.

Completes all required documentation, including case plans, court reports input and all necessary Bridges documentation of case related activities.

Facilitates effective and timely permanency through concurrent planning that supports children, families and caregivers, and assures that connections are maintained and that children do not leave care without a viable permanent connection.

Ensures that children and youth in placement obtain the preparation, resources and positive youth development they need to establish connections with caring adults and become healthy, self sufficient and successful adults.

Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.

CPSW III:

Possesses advanced knowledge of the principles of case management in order to manage a caseload, prepares and develops Solution Based case plans in conjunction with the family to ensure that objectives and tasks are being achieved, that court orders are being complied with, when applicable, in accordance with State and Federal Statute.

Establishes and develops relationships with children and their families in home; arranges and provides services to prevent further abuse/neglect and to enable the child to remain safely in his/her home and maintains contact according to policy.

Establishes and maintains relationships with children in alternate placement and their families; arranges and provides services to enable children to return home, and makes other alternative permanent plans, if appropriate under minimal direction of the supervisor. Maintains contact with these children and families according to policy including transporting children and families as necessary.

Develops, recommends, implements, monitors, and evaluates family treatment and case plans in collaboration with other community stakeholders. Also responds to crisis situations in regards to a variety of case management situations and can maintain control in intense and controversial situations and able to independently prioritize work demands under minimal direction of the supervisor.

Works under direct supervision and receives regularly scheduled supervision. May serve as a mentor for newly hired staff or supervise a student intern. May provide supervision to other staff at the request of the supervisor.

Completes all required documentation, including case plans, court reports and all necessary Bridges documentation of case related activities.

Facilitates effective and timely permanency through concurrent planning that supports children, families and caregivers, and assures that connections are maintained and that children do not leave care without a viable permanent connection.

Ensures that children and youth in placement obtain the preparation, resources and positive youth development they need to establish connections with caring adults and become healthy, self sufficient and successful adults.

Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.

May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.

CPSW IV:

Possesses advanced knowledge of the principles of case management and manages an increasingly complex caseload; prepares and develops Solution Based case plans in conjunction with the family to ensure that objectives and tasks are being achieved, that court orders are being complied with, when applicable, in accordance with State and Federal Statute.

Establishes and develops relationships with children and their families in home to prevent further abuse/neglect; arranges and provides services to enable the child to remain safely in his/her home and maintains contact according to policy.

Establishes and maintains relationships with children in alternate placement and their families; arranges and provides services to enable children to return home, and makes other alternative permanent plans, if appropriate. Maintains contact with these children and families according to policy including transporting children and families as necessary.

Develops, recommends, implements, monitors, and evaluates family treatment and case plans in collaboration with other community stakeholders. Also responds to crisis situations in regards to a variety of case management situations and can maintain control in intense and controversial situations and is able to independently prioritize work demands.

Demonstrates independent decision-making ability and in the absence of the supervisor. may assume responsibility for administration of daily business operations Also demonstrates and can articulate leadership skills and ability and is a positive influence to other employees. Receives regularly scheduled supervision at a minimum of every two weeks. May also serve as a mentor or supervise an intern. May provide supervision to other staff at the request of the supervisor.

Completes all required documentation, including case plans, court reports and all necessary Bridges documentation of case related activities.

Facilitates effective and timely permanency through concurrent planning that supports children, families and caregivers, and assures that connections are maintained and that children do not leave care without a viable permanent connection.

Ensures that children and youth in placement obtain the preparation, resources and positive youth development they need to establish connections with caring adults and become healthy, self sufficient and successful adults.

Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.

May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.

Disclaimer Statement : The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact Jessica Surgento, Supervisor VI, JESSICA.V.SURGENTO@DHHS.NH.GOV , 603-234-1752

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964