HEALTH SUPPORT TECHNICIAN

Requisition No: 864297

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64033484

Pay Plan: Career Service

Position Number: 64033484

Salary: $34,760.00 - $36,500.00

Posting Closing Date: 11/03/2025

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This is a Career Service Health Support Technician position working in the Lee County Health Department.

Your Specific Responsibilities:

This is a Health Support Technician position under the supervision of the Medical Laboratory Technician III - SES with the Florida Department of Health in Lee County. The incumbent provides public health nursing services for clients in FDOH -Lee clinics. Incumbent handles protected health information on a need to know basis following Department of Health, HIPAA, and Information Security and Privacy policies and procedures. Employee abides by State/Federal laws governing health information. Responsible to maintain confidentiality, security, privacy and integrity of protected health information. This position has access to the following information sets: Medical Records, Laboratory Reports, Immunizations, and the electronic health records system.

Assists APRNs and other nurses in the service of adults with simple procedures, such as recording heights, weights, blood pressures, hemoglobin screening, and temperatures.

Prepares clients for their examinations, directs patient flow in the Family Planning Clinic, assists during the examination and provides clean up procedures and sterilization of the equipment both during and at the completion of the clinic. Acts as a chaperone when needed.

Assists in collection of laboratory specimens, including blood specimens via proper phlebotomy technique, urine specimens, and swabs for STI screening.

Inventories, orders, and maintains sufficient supplies for clinics. Maintains rooms and equipment used in clinics and keeps a clean working environment for clients, physicians, APRNs and other nurses following OSHA guidelines for hazardous wastes. Assembles and distributes information packets to clients as needed.

Lab duties include but are not limited to the following - provides back up in laboratory within the parameters of job skills, records daily refrigerator/freezer temperatures, obtains specimens from all rooms, prepares specimens, i.e., centrifuging, log out all specimens, and prepares all specimens for shipping. Autoclaves supplies as needed.

Participates in in-service training and meetings in order to prepare for expanded service in the generalized public health programs.

Prepares biweekly Leave/Attendance records and daily Employee Activity Record (EAR) for supervisor's review.

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of basic medical terminology.
• Knowledge of principles, practices & procedures
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge of standard business formats & styles for letters & business forms
• Knowledge of basic pharmaceutical terminology and calculations.
• Knowledge of basic computer software.
• Skill in operating a personal computer
• Skill in using medical instruments or testing equipment.
• Skill in taking blood pressure readings
• Ability to perform phlebotomy and process lab specimen using universal precautions.
• Ability to operate general office equipment
• Ability to follow office procedures & practices
• Ability to organize & maintain filing systems
• Ability to handle telephone calls in a courteous & effective manner
• Ability to plan, organize & coordinate work assignments
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures.
• Ability to prioritize individual workload.
• Ability to interview patients and obtain a complete medical history.
• Ability to follow instructions.
• Ability to keep accurate records.
• Ability to distribute prescribed medications.
• Ability to communicate effectively.
• Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
• Ability to establish and maintain effective working relationships with others.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.

• Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
• This position will abide by all state and federal laws, rules, and DOH policies and procedures.
• Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
• This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in the DOHP 50-10.
• This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential
  information. Background screening is a condition of employment.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

North Fort Myers

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.