GOVERNMENT OPERATIONS CONSULTANT I

Requisition No: 865888

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 64030147

Pay Plan: Career Service

Position Number: 64030147

Salary: $1,550.80 - $1,598.52 Biweekly

Posting Closing Date: 05/25/2026

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**DOH – Orange is a tobacco free agency.

**This advertisement may be used to fill future vacancies as they become available.

This is a "pool" announcement and applicants will not be considered after 6 months.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

MINIMUM QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, economics, biology, sociology and political sciences) or a health-related field as nursing, health education, health planning or health care administration, marketing, event management or health promotion with one year of verifiable public health/maternal child health or community development experience. College transcripts are required.
• At least 2 years of verifiable professional work experience in public health or community health managing projects.
• At least 1 year of verifiable experience in conducting community outreach/educational classes.
• At least 1 year of verifiable experience preparing and conducting public or community health presentations.
• Florida Driver’s license and access to a personal vehicle in lieu of county vehicle to perform the job duties and responsibilities of the position.
• Incumbent must be able to fly outside of the state to perform job duties related to this position
• Verifiable experience developing and executing action plans, identifying, cultivating, and managing relationships with key partners, community leaders, organizations and various stakeholders.
• Emergency Duty

• Bilingual in either English and Haitian Creole OR English and Spanish.

JOB DUTIES AND RESPONSIBILITIES:

This is an independent outreach professional responsible for implementing effective outreach programs or events for the HRSA funded Federal Healthy Start program referred to as the Bellies, Babies, and Beyond (BB&B). This position is responsible for promoting and coordinating activities, and initiatives designed to increase awareness and recruitment of program participants. This position is responsible for identifying, collaborating and linking programs or organizations aimed at addressing the needs of BBB program participants. Develops relationships and creates strategic community partnerships with community leaders, organizations and various stakeholders to generate a high level of community awareness that could garner financial support and/or referral linkage, community enthusiasm and investment. This position is responsible for developing and maintaining a Community Action Network (CAN) among program participants to ascertain their feedback and program growth.

Develop and execute an action plan outlining effort relating to outreach and community engagement activities including identifying specific relationships that will be nurtured, activities to be executed, goal, objectives, and timelines. Plan, promote and execute events and activities and keep pre and post event details. Develop and maintain project schedules and timelines for events. Participate in the implementation of the communications and marketing plans for each activity/event in concert with the Department of Health Public Information Officer and the program manager. Performs administrative tasks associated with event quotes, invoicing, letter preparation, development and routing of agreements and stakeholder correspondence. Identify and pursue opportunities for third-party events and liaise with organizers. Provide post event communication to the Infant Mortality Task Force, CAN Program Participant Advisory Group and other entities. Liaise with internal departments, committees and program participant to facilitate the coordination of activities and events. Provide a monthly report on the status of Infant Health Equity Action Plan activities.

Identify, cultivate, and manage relationships with key partners, community leaders, organizations and various stakeholders to increase awareness of and support for the BBB program. Develop an alliance for participating in the planning, implementation, and evaluation of the strategic alliance for Infant Mortality Reduction. Partners should include, a wide representation of community leaders and community members, including education agencies; key community, healthcare, voluntary, and professional organizations; business, community, city and county elected officials, and faith-based leaders; and at least five program participants. Develop strategies to expand and link pregnant and parenting women to services that will improve birth outcomes, address social determinants of health, chronic disease and the growth and development of their infant. Execute Memorandum of Agreements with identified key partners and stakeholders to demonstrate alliance, collective impact and to create a seamless referral linkage for BBB participant services. Maintain a database and tracking system to document executed agreements. Provide a monthly report of the status and outcomes of executed agreements. • Case Management and Risk Assessment: She conducts maternal risk assessments, provides individualized education to pregnant and postpartum women (including those who have experienced loss), and helps families navigate resources based on identified needs and strengths.

Increase awareness in the community of the BBB program and infant mortality, which may include community presentations, participating in health fairs, and the development of a public awareness campaign (i.e. TV, radio, social and print media). Ensures that program information, events, and activities on website is current and accurate. Advocates health promotion and public health education through participation in relevant workshops (i.e. on health fairs, planning boards, health care projects, advisory councils and professional and civic organizations). Youth and Teen Outreach: Through partnerships with sites such as Beta UCP Facility, she provides educational programming to reduce teen pregnancy and support young parents, both one-on-one and in group settings.

Contributes to coercive impact activities by planning and orchestrating quarterly participants CAN meetings with participants to achieve collective impact. Serve as a “customer advocate” representative for the program, providing an open feedback loop with the public and staff thus striving to improve programs, services and resources to the community as part of implementing its mission. Investigates, analyzes and makes recommendations to resolve issues and problems. Recommends operation policies and assists in the establishment of procedures as required to implement services; achieve operational objectives; or resolve operational problems. Consults with program manager and administrative staff to resolve operational issues, and problems

Attend monthly Infant Mortality Task Force and other identified meetings to report outcomes, and planned activities.

Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:

• Knowledge of community resources and social services programs available to pregnant mother and infants.
• Knowledge of fetus, infant and child development.
• Knowledge of the principles and techniques of effective communication; principles and practices of health education; methods of data collection; basic computer and keyboarding skills.
• Knowledge of WINDOWS, MS OUTLOOK, Internet Explorer, and Excel.
• Skill in operating a personal computer.
• Ability to work independently and exercise good professional judgment.
• Ability to coordinate a team approach to the rehabilitation process.
• Ability to demonstrate and exhibit respect for and sensitivity to the needs and rights of others, including those differing cultural, language racial, sexual, or ethnic identities.
• Collect and analyze data.
• Communicate effectively.
• Plan, organize and coordinate work assignments.
• Establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to establish trusting relationships and work effectively with community partners; actively listen to others; and communicate effectively.
• Ability to identify family strengths and foster self-sufficiency and independence in families.
• Knowledge of principles and practices of health education.
• Ability to coordinate a team approach to the rehabilitation process.
• Ability to work well under pressure and meet deadlines. Willingness to travel locally and work flexible hours, including weekends and evenings.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.