What are the responsibilities and job description for the CHILD SUPPORT CASE PROCESSING ANALYST position at The State of Florida?
Requisition No: 861996
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73006376
Pay Plan: Career Service
Position Number: 73006376
Salary: $38,759.88 - $45,004.08 / annually
Posting Closing Date: 10/08/2025
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- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
- Preparing for and attending Court
- Experience processing information using a computer system
- Experience conducting research and analyzing information to make decisions. *
- Experience communicating with others to gather information. *
- Relevant education may substitute for the required experience
- Experience with negotiation techniques in a business setting
- This is a full-time position, standard workday of 8am – 5pm, Monday through Friday.
- This position may require periodic travel for court attendance
- This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
- Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume. All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
- Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order.
- Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.
- Gaps of employment of 6 months or more must be addressed on the application.
- Applicants who do not provide all necessary information, may not meet the requirements for this position.
- After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. The candidate must complete the skills assessment by the deadline given and achieve a score of at least 70% and those with the highest passing SVT scores will be invited to an oral interview.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Salary : $38,760 - $45,004
