What are the responsibilities and job description for the Office Manager position at The Staff Pad?
The Staff Pad has partnered with Cadogan Tate, a global leader in fine art logistics, storage, and transportation, to identify an organized, professional, and service-oriented Office Manager for their New York location.
This role combines office leadership, front-of-house management, client service, and operational coordination. As the first point of contact for clients, vendors, and visitors, you'll play a key role in creating a seamless and professional experience while supporting the day-to-day operations of a fast-paced logistics business. Based on the job description provided by Cadogan Tate.
What You'll Do
Office Management & Administration
- Oversee daily office operations and administrative workflows
- Manage office supplies, inventory, and vendor coordination
- Maintain organized records, files, and documentation systems
- Support process improvements to increase efficiency and productivity
- Assist leadership with administrative projects and operational support
- Ensure accurate completion of digital documentation and records
Reception & Front-of-House Responsibilities
- Serve as the primary point of contact for visitors, clients, and vendors
- Welcome guests and provide a professional, customer-focused experience
- Manage incoming calls, emails, and general inquiries
- Maintain a clean, organized, and professional reception area
- Coordinate visitor check-in procedures and office access requirements
- Support front desk operations and uphold exceptional service standards
Communication & Coordination
- Route inquiries to appropriate departments efficiently
- Coordinate schedules, deliveries, and collections with operational teams
- Maintain warehouse and office calendars
- Assist with communication between Account Managers, warehouse personnel, and leadership teams
- Ensure documentation related to scheduling and operations is completed accurately
Operational Support
- Assist with data entry and record management within company systems
- Organize and distribute documentation across departments
- Support client service and administrative teams during peak periods
- Coordinate internal activities and office logistics
- Provide ongoing support to management and staff
What We're Looking For
Qualifications
- Previous office management, administrative, customer service, or reception experience
- Strong organizational and multitasking abilities
- Exceptional verbal and written communication skills
- Professional phone etiquette and client-facing presence
- Experience working in fast-paced environments with competing priorities
- Strong attention to detail and accuracy
- Proficiency with Microsoft Office Suite
- Experience with CRM, logistics, or operational software is a plus
- Ability to build relationships across teams and departments
Ideal Candidate
- Professional, polished, and customer-focused
- Highly organized with excellent time management skills
- Proactive problem solver who can work independently
- Comfortable balancing administrative, operational, and front-facing responsibilities
- Adaptable team player who thrives in a collaborative environment
- Passionate about delivering exceptional service and maintaining operational excellence
Why Join This Opportunity?
- Join a globally recognized leader in fine art logistics
- Stable, full-time opportunity with long-term growth potential
- Collaborative and professional work environment
- Diverse responsibilities that combine administration, operations, and client service
- Opportunity to work alongside industry-leading professionals
- Play a key role in supporting high-value clients and world-class service delivery
If you're an organized, service-oriented professional who enjoys managing operations, supporting teams, and creating exceptional client experiences, we'd love to hear from you.