What are the responsibilities and job description for the Insurance Clerk - Full-Time | Days position at The Staff Pad?
The
Staff Pad is proud to partner with a reputed healthcare organization in
Manchester, TN and we are looking to hire a Insurance Clerk for their Billing
Department.
In this
role, you will support insurance and patient account operations by ensuring
accurate information, timely processing, and efficient coordination of
insurance-related activities.
Schedule:
Full-Time | Days
What
You’ll Do
Key
Responsibilities
- Prepare and
submit accurate claims to payers using proper methodology
- Address
inquiries regarding claims and insurance coverage
- Make necessary
adjustments, corrections, and changes to patient accounts
- Rebill claims as
required & process
remittance advices
- Respond to payer
requests to support timely payments
- Offer self-pay
patients appropriate options, including financial applications, TennCare
applications, and deposits for non-emergency procedures
- Work with
minimal supervision while following written and verbal instructions
- Maintain
familiarity with the organization and functions of all units
- Demonstrate
effective communication, empathy, and a commitment to positive interactions
with patients and colleagues
- Establish
measurable annual goals and objectives
- Foster positive
customer relationships
- Ensure
compliance with departmental policies, procedures, and regulations
What We
Are Looking For
- Experience with medical claims and
insurance processing preferred
- Knowledge of insurance coverage and
payer requirements
- Strong attention to detail and
accuracy
- Ability to manage patient accounts and
billing adjustments
- Familiarity with remittance processing
and claim rebilling
- Strong communication and customer
service skills
- Ability to work independently with
minimal supervision
- Empathy and professionalism when
assisting patients
- Strong organizational and
time-management skills
- Ability to follow policies,
procedures, and regulations
What You Can Expect
Benefits
Exceptional patient care
starts with a team that feels valued, supported, and empowered - backed by
comprehensive compensation and benefits every step of the way
- Medical,
Rx, Dental, Vision, Life & AD&D Insurance
- Retirement
Plans
- PTO,
Leave of Absence
- Maternity/Disability
Leave
- Flexible
Spending Account
If you
are detail-oriented, patient-focused, and ready to contribute to accurate and
efficient insurance operations, we invite you to bring your skills to a team
that values professionalism, collaboration, and quality service