Recreation & Lifeguard Supervisor at Camp Creek Resort

Job Summary: The role of Recreation Supervisor is responsible for organizing, planning and providing supervision of recreational activities, lifeguarding, recreational facilities, events of a special nature, and other related programs.

Job Responsibilities:

• Daily operation of the Outdoor Pursuits areas including, but not limited to the summer camp activities, towel/retail area, playground, sports courts, pool areas, waterslide and cabanas
• Supervise associates within the department, delegate opening and closing tasks, critically think and troubleshoot issues, and interact with members/guests in a positive manner
• Works collaboratively with other departments; confers regularly with other supervisors and managers.
• Ensure associates are following proper procedures and Watersound Club standards
• Assist in monthly in-service lifeguard trainings and certifications
• Maintain knowledge of and comply with all departmental policies/service procedures/standards
• Detail-oriented; repairing and/or reporting maintenance and cleanliness issues in a timely manner and follow up as necessary until corrected.
• Maintain knowledge of POS system and member-based system; assist as needed
• Anticipate member/guests’ needs and respond promptly to all inquiries and concerns
• Monitor and maintain cleanliness, sanitation, and organization of recreation areas at all times
• Ensure all equipment is in proper working order
• Assist with inventory
• Create and monitor member/guest programming and events monthly
• Monitor member/guests’/employee safety at all times
• Manage daily schedule and lifeguard rotations
• Assists with lifeguarding and recreation duties as needed
• Assist Manager of Outdoor Pursuits as needed
• Maintain CPR/AED/First Aid certification and Lifeguard certifications at all times
• All other duties as assigned

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job related needs 
• Ability to read, write, speak, understand, and communicate in basic English 
• Experience in a private club/resort setting preferred 
• Computer experience including Microsoft Office Suite (Word, Outlook, Excel) 

Knowledge, Skills, & Abilities:

• Detail oriented and thorough  
• Ability to remain discreet and respect the privacy of guests Ability to perform consistent work to the highest of standards 
• Ability to interact with guests in a pleasant friendly way 
• Knowledge of POS systems and member-based systems 
• Ability to operate Microsoft Office  
• Ability to think critically and troubleshoot issues independently  
• Must have good social skills to work efficiently with both adults and children, leadership capabilities and communicate well within an individual and group setting 
• Ability to maintain facilities and equipment in a clean, safe, and secure manner. 
• Ability to perform work as directed in an efficient, effective, safe, and timely manner. 
• Ability to respond appropriately to changing situations 
• Basic knowledge of recreational activities  
• Ability to pass StarGuard Elite certification course

Physical Demands:

• Physical activity will include walking, running, stooping, kneeling, carrying 
• Must be able to lift 30lbs

Working Conditions:

• Outdoor and indoor 
• Exposure to extreme heat or cold depending on season  
• Exposure to the elements 
• Possible exposure to a somewhat noisy environment  

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.