Head Racquets Professional at Camp Creek Resort

Job Summary:

The Head Racquets Professional at Camp Creek Resort is responsible for delivering exceptional racquets instruction, programming, and member engagement across all racquet sports—including tennis and pickleball. This position assists in overseeing daily racquet operations, mentoring the professional staff, and maintaining a high standard of professionalism and hospitality. The role combines on-court teaching excellence with leadership, organization, and a passion for growing racquet sports participation at the club.

Job Responsibilities:

• Provide private and group lessons for players of all ages and skill levels.
• Develop and conduct clinics, camps, and instructional programs tailored to beginners, intermediates, and advanced players.
• Develop innovative programs that drive participation, engagement, and retention.
• Create and manage junior development programs to nurture young talent and encourage participation in racquet sports.
• Assist in the planning, promotion, and execution of racquet events, leagues, camps, and tournaments.
• Support Director of Racquet Sports in developing new initiatives to enhance the member experience.
• Coordinate with other club departments to ensure successful events.
• Serve as a mentor to assistant professionals.
• Lead by example in professionalism, teaching quality, and member service.
• Assist in staff scheduling, training, and evaluation when requested.
• Build strong relationships with members through visibility, accessibility, and consistent communication.

• Engage with members to understand their needs and preferences, providing personalized attention and exceptional customer service.
• Foster an inclusive, welcoming, and positive club culture on and off the court.
• Address member feedback promptly and courteously.
• Assist in managing the tennis department's budget, including revenue generation from lessons, clinics, and events.
• Handle administrative tasks such as scheduling, member communication, billing, and reporting.
• Work closely with the maintenance team to ensure courts are in top condition and safe for play.
• Monitor facility and equipment conditions, reporting maintenance needs.
• Assist with merchandise sales, stringing services, and inventory as needed.
• Adhere to club policies, procedures, and safety standards.

Qualifications:

• USPTA or PTR Certified Professional (or international equivalent).
• 5 years of high-level teaching experience; head professional experience preferred.
• Extensive experience as a tennis professional, including a proven track record in coaching players of all levels.
• Strong leadership and management skills, with experience in program development and staff supervision.
• Strong playing background (college or professional level desirable).
• Knowledgeable and passionate about multiple racquet sports (tennis, pickleball, padel).
• Knowledge of current teaching techniques, training methods, and tennis technologies.
• Ability to manage budgets, handle administrative tasks, and work collaboratively with other departments.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work flexible hours including weekends, holidays, and events.
• Demonstrated professionalism and enthusiasm for member service.

Physical Requirements:

• Ability to work outdoors in varying weather conditions.
• Physical stamina and agility to demonstrate tennis techniques and play at a high level

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.