Group Exercise Fitness Instructor at Camp Creek Resort

Job Summary

The position of Group Fitness Instructor is responsible for providing group exercise fitness instruction and supervision in variety of formats. Candidates must be able to instruct multiple fitness levels and ensure the safety of all patrons in the class. This person will enforce all building policies pertaining to group exercise and be able to communicate these to a diverse group of patrons why policies are in place. The instructor will serve as a resource to educate members on various aspects of fitness and wellness, and are responsible in ensuring that safety of the members is not compromised.

Primary Responsibilities & Essential Functions

• Instruct upbeat, enthusiastic fitness classes according to class description
• Plan and lead exercise/activity sessions in one or more assigned fitness areas
• Set up, monitor and return class equipment in serviceable condition
• Advises participants on program and class procedures and policies
• Distributes handouts/class evaluations as appropriate and answers questions from participants.
• Greet members/guests and maintain positive guest relations
• Anticipate member/guest needs, respond promptly and acknowledge all members/guests
• Assist with member/guest class sign-ups and check-ins the wellness center
• Resolve member/guest complaints, ensuring member/guest satisfaction
• Monitor member/guest safety
• Maintain knowledge of and comply with all departmental policies/service procedures/standards
• Maintain knowledge of POS system and member-based system
• Maintain knowledge of correct maintenance procedures and use of equipment; report any equipment failures in a timely manner
• Perform opening and closing procedures according to checklist
• Maintain knowledge of hours of operation, memberships, fees, services, products and merchandise
• Maintain complete knowledge of property and Watersound Club as a whole
• Monitor and maintain cleanliness, sanitation, and organization of assigned work area
• Assist with wellness programming and events monthly as required
• All other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job related needs 
• Ability to read, write, speak, understand, and communicate in basic English
• Excellent communication and customer service skills
• Group Fitness Certification Required (Cycle, Yoga, Pilates, Zumba, TRX, Aqua Aerobics, Barre, Bootcamp, and/or HIIT)
• Computer experience including Microsoft Office Suite (Word, Outlook, Excel)
• Experience in a wellness/fitness setting and/or a passion for wellness/fitness

Knowledge, Skills, Abilities

• Detail oriented and thorough  
• Ability to interact with guests in a pleasant friendly way 
• Ability to remain discreet and respect the privacy of guests 
• Excellent communication and customer service skills 
• Ability to motivate others in a professional setting  
• Self-motivated 
• Knowledge of POS systems and member-based systems 
• Knowledge of correct maintenance procedures and use of equipment 
• Knowledge of health and wellness practices 
• Knowledge of proper sanitation methods 
• Ability to think critically  
• Ability to resolve and troubleshoot problems individually 
• CPR/First Aid Certified (may obtain after hire)
• Ability to perform consistent work to the highest of standards 

Physical Demands

• Must be able to sit or stand for long periods of time
• May be required to reach with hands and arms, bend, lift, kneel, and drive a car
• Must be able to lift 50 lbs or more
• Ability to withstand frequent exercise and physical activity

Working Conditions

• Work may take place indoor and/or outdoor  
• Exposure to extreme heat or cold depending on season  
• Exposure to cleaning chemicals (with proper PPE)