What are the responsibilities and job description for the Front Desk Receptionist position at The SSI Group, LLC.?
The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.
Front Desk Receptionist
Job Code DAC.124.001
FLSA Status Non Exempt
Job Family Riverchase Billing
Cost Center
Purpose of Position
We are looking for a professional and compassionate Receptionist to join our team at Riverchase Billing. In this role, you will be the first point of contact for patients and visitors, providing essential administrative support to our staff while ensuring a welcoming atmosphere. The hours areflexible from 5:30am-4:30pm working Monday-Friday.
Duties and Responsibilities
Essential Functions
Greet and assist patients and visitors in a welcoming manner.
Answer incoming calls and manage patient inquiries.
Collect payments for services rendered, processing transactions accurately.
Handle insurance verification and communicate with patients regarding billing inquiries.
Prepare and distribute receipts for payments collected.
Assist with administrative tasks, including data entry and filing.
Coordinate with staff to ensure timely patient check-ins and smooth clinic operations
Manage and process medical record requests from attorneys, liability companies, and other authorized entities while ensuring compliance with HIPAA and legal requirements.
Marginal Functions
Other duties as needed.
Skills, Knowledge, and Abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Must have good attendance record.
Skilled in maintaining a professional and effective working relationship with other personnel.
Familiarity with administrative duties.
Attention to detail.
Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
Must be able to proficiently speak, read and write in English.
Information Security and Data Protection
The SSI Security-First Mindset
Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities.
The Five Pillars of the SSI Security-First Mindset:
Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines.
Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources.
Pillar 3: Awareness: Recognize, report, and take action to resolve security risks.
Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines.
Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity.
Experience and Education Requirements
Education
Min/Preferred
Education Level
Description
Minimum
High School or GED
High school diploma; additional computer training or certification will be an asset
Years of Experience
Minimum Years of Experience
Comments
1
At least 1 year of clerical experience required.
Certifications
Min/Preferred
Certification
Description
A combination of experience and advanced education may be substituted. Background checks and drug test required.
Acknowledgement
I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.
Employee's Signature
Date
__________________________________
______________________
Supervisor Signature
Date
__________________________________
______________________
SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.
Salary.com Estimation for Front Desk Receptionist in Mobile, AL
$34,788 to $41,957
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