What are the responsibilities and job description for the Medical Receptionist/Patient Care Coordinator position at The SpOT Clinic?
Join Our Team at The SpOT Clinic!
We’re looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our newest Daphne/Eastern Shore clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations.
Schedule:
Monday-Thursday, 8:00 am-6:00 pm; Friday, 8:00 am-12:00 pm (closed from 12-1 pm for lunch)
What You’ll Do:
As the first point of contact for our patients and families, you’ll be responsible for managing all front office duties, including but not limited to:
- Greeting patients warmly and professionally
- Managing patient check-in and check-out processes
- Scheduling and rescheduling appointments for evaluations and ongoing treatment
- Answering and directing multi-line phone calls
- Collecting co-pays and patient balances
- Running insurance eligibility and verification through our EMR system as needed
- Supporting the clinical team by maintaining positive and professional relationships with staff and families
- Overseeing general office operations to ensure smooth day-to-day function
What We’re Looking For:
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Prior experience in a medical or therapy clinic setting preferred
- Familiarity with EMR systems and insurance verification a plus
- Positive, team-oriented attitude and a heart for helping others
What We Offer:
- Partially company-paid medical insurance (BCBS)
- Supplemental insurance (dental, vision, accident, life, disability, critical illness)
- Flexible Spending Account
- 401K with employer match
- Approximately 2 weeks of PTO and 1 week of UTO per year
- Up to 64 holiday hours per year
- ~1 week holiday closure between Christmas and New Years
- Bonus opportunities based on bi-weekly reschedules and schedule stats
- Uniform Allowance
- And More!
If you're passionate about supporting children and families in a fast-paced, purpose-driven environment, we’d love to meet you!
Apply today and join a team that’s making a difference—one child, one family at a time.
Salary : $17