What are the responsibilities and job description for the Barista - Sand Mountain Park and Amphitheater position at The Sports Facilities Companies?
FOOD & BEVERAGE TEAM MEMBER - Sand Mountain Park & Amphitheater
SMP SFM, LLC
LOCATION: Albertville, AL
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Sand Mountain Park & Amphitheater is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist customers as needed with outstanding customer service
- Operate an electronic cash register and credit card machine
- Perform basic mathematical computations
- Balance drawer and manage daily income
- Communicate with the public in a tactful, polite, and friendly manner
- Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
- Pick up dishes, glasses, eating utensils, and trash in dining and concession areas
- Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
- Take and record the temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Alert management immediately for the following incidences: suspicious people, intoxicated individuals, adults with no children, etc.
- Alert management immediately regarding mistake or adjustment to the cash drawer
- Preparing coffees with an expresso machine, selling pastries, deli and hot sandwiches
- Keeping coffee prep area clean and organized
- Assisting in getting orders to customers in a timely manner
- All other duties as assigned by management
MINIMUM QUALIFICATIONS:
- Must be at least 16 years of age
- Must be able to work weekends, nights, and holidays
- Prior experience operating a cash register and balancing a cash drawer
- Ability to communicate in a positive, friendly manner with patrons
- One year of customer service experience with public preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 lbs. waist high
- Will be required to stand for extended periods of time
- Able to enter information on computers
- Must comply with safety and health code standards
- Good personal hygiene
- The facility has intermittent noise
- Must wear proper uniform
PREFERRED:
- Current Food Handlers Card
- CPR/First Aid Certified
- 1-2+ years of experience in food service environment
- ServSafe certification preferred