Sales Associate

Job Description

Are you friendly, curious about food and flavor, and comfortable starting conversations with people? Do you enjoy helping others discover something new and creating an experience that makes them want to come back?

Join The Spice & Tea Exchange® as a Sales Associate, where you will help create a welcoming and engaging Guest experience while sharing our unique selection of spices, teas, blends, salts, sugars, and related products. This entry-level role is centered on the selling floor—engaging Guests, learning and sharing product knowledge, processing transactions, and keeping the store stocked, clean, organized, and inviting. In this role, you directly support our mission of Creating & Sharing the Experience of a More Flavorful Life® by helping Guests explore flavors, discover products that fit their needs, and enjoy a memorable in-store experience.

Responsibilities

A Sales Associate will be expected to:

• Warmly welcome and engage Guests, creating a friendly and enjoyable in-store experience
• Learn about our products and confidently assist Guests with questions, product uses, and recommendations
• Listen to Guest needs and suggest products and complementary items that help create a more complete shopping experience
• Accurately process purchases and other approved transactions using the point-of-sale (POS) system
• Maintain stock levels throughout the selling floor by replenishing shelves, tables, displays, and product containers as needed
• Help maintain product placement, pricing, labeling, and merchandising, including refreshing displays to keep the store organized and shoppable
• Maintain a clean, safe, and inviting Guest environment through routine cleaning and daily store upkeep
• Follow established store procedures and complete required product and operational training
• Assist with basic blending, packaging, stocking, and other store responsibilities as needed
• Perform other store-related duties as assigned by the Owner, Manager, or Supervisor on duty
  
  

Requirements

• High School Diploma or equivalent
• Friendly, approachable disposition and comfort engaging with Guests in a retail environment
• Willingness and ability to learn product information and share that knowledge with Guests
• Strong communication and listening skills
• Ability to work in a fast-paced environment while balancing Guest needs and assigned store tasks
• Ability to work independently and as part of a team
• Reliable transportation to meet scheduled shifts
  
  

Preferred Skills

• Previous customer service, retail, hospitality, restaurant, or other customer-facing experience
• Interest in cooking, food, tea, flavor, or culinary products
• Comfort using basic technology and point-of-sale systems
• Ability to use basic math skills for transactions, measuring ingredients, reading scales, and following recipes
• Adaptability and willingness to shift priorities based on Guest and store needs
  
  

Physical Demands

• Regular use of kitchen tools to support basic blending and product preparation as needed
• Ability to remain on your feet and actively maneuver throughout retail, stockroom, and production areas for approximately 95% of the workday, including extended periods of standing and walking, as well as frequent bending, twisting, reaching, stooping, squatting, and lifting
• Frequent lifting and moving of products weighing up to 50 lbs.
• Constant exposure to a variety of spice and tea aromas, including airborne particles and ingredients that may contain or come into contact with common food allergens
  
  

Compensation: $11.00 per hour

We create and share the experience every day! Life is better lived with a little spice.

The Spice & Tea Exchange ® was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you’d enjoy sitting with around the dinner table.

"Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.

At The Spice & Tea Exchange we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.