Part-Time Sales Coordinator and Shipping Assistant

About The Spa Mart

The Spa Mart is a Texas-based wholesale distributor supplying more than 10,000 professional products to luxury resorts, hotels, med spas, and wellness destinations across North America. We are a hands-on, people-first team in Waco, Texas that believes every detail matters — and titles don't stop work from getting done.

The Role

We are hiring a Part-Time Sales Coordinator and Shipping Assistant in Waco, TX. This hybrid role combines inside sales support, customer service, and account coordination in the office with hands-on shipping, packing, and receiving in the warehouse. If you like variety — helping customers in the morning and packing luxury spa products in the afternoon — this part-time job is for you. Strong performers can grow into a full-time account management role.

What You'll Do — Sales and Customer Coordination

•     Answer inbound calls and emails; respond to customer inquiries with order status and shipment tracking updates

•     Prepare quotes, organize vendor pricing, and follow up on open quotes and sales opportunities

•     Maintain accurate customer and vendor records in our systems

•     Support account management and customer retention for spa, resort, and hotel clients

•     Coordinate with vendors and internal teams to resolve order issues

What You'll Do — Shipping and Warehouse

•     Pick, pack, and label customer orders to luxury presentation standards

•     Receive and inspect incoming shipments; verify counts and product quality

•     Prepare shipments for UPS, FedEx, and LTL freight carriers

•     Keep inventory organized and support cycle counts

•     Help with special projects and trade show preparation

Schedule

•     Approximately 30 hours per week, Monday–Friday, 11:00 AM to 5:00 PM

•     Occasional weekend availability for special events

•     Possible occasional travel for setups and trade shows

•     Occasional weekends or overtime during peak project periods

•     On-site in Waco, Texas

Team & Culture

•     Work closely with the operations, warehouse, and leadership teams to meet shared goals

•     Jump in where needed — we're a small team with a big heart, and everyone contributes

•     Uphold The Spa Mart's values of integrity, teamwork, and gratitude

•     Must love cats — our warehouse supervisor, Miss Mona, takes her afternoon rounds seriously!

Qualifications

•     Prior experience in shipping, receiving, or warehouse operations preferred

•     Strong attention to detail and ability to multitask in a fast-paced environment

•     Comfort using computers, label printers, and inventory systems

•     Excellent verbal and written communication skills

•     Positive attitude and willingness to be part of a collaborative team

•     Ability to lift up to 50 lbs and be on your feet throughout the day

•     Customer service, retail, hospitality, or inside sales experience is a plus

•     Spa, beauty, or wellness industry exposure is a bonus — not required

Benefits

•     Competitive pay (based on experience)

•     Paid Time Off & Holidays

•     Employee Discounts on spa and wellness products

•     Growth and cross-training opportunities, including a path toward full-time account management

•     Supportive, people-first culture

•     Daily inspiration and laughter with Miss Mona the cat

How to Apply

Apply today with your resume. We review applications daily.

Equal Opportunity Statement

• At The Spa Mart, we celebrate individuality and inclusion. We're proud to be an equal opportunity employer that believes in creating a positive, respectful, and growth-oriented workplace.