What are the responsibilities and job description for the Front Desk Associate position at The Spa At Springfield?
We’re looking for TWO dependable, friendly Front Desk Associates to join our spa team at The Spa At Springfield.
This role is the first and last impression for our guests, so professionalism, warmth, and strong organizational skills are essential.
Position Details
- Shift one: Wednesday & Thursday in the evenings
- Shift two: Monday, Wednesday, Thursday, Friday & every other Saturday
Responsibilities
- Greet and check in guests
- Schedule appointments and manage booking software
- Answer phones and respond to client inquiries
- Process payments and close out daily reports
- Promote services and retail products
- Maintain a clean, welcoming front desk and lobby area
- Support service providers and assist with light operational tasks
Qualifications
- Customer service experience required (spa/salon experience preferred)
- Comfortable with computer systems and scheduling software
- Strong communication and multitasking skills
- Professional appearance and positive attitude
- Reliable and punctual
What We’re Looking For
Someone who thrives in a calm, wellness-focused environment but can stay organized during busy evenings. You should be comfortable recommending services and retail, handling guest concerns with confidence, and keeping the front desk running smoothly.
If you’re friendly, detail-oriented, and love the spa industry, we’d love to hear from you.
when applying, please specify if you are interested in shift 1 or 2
Pay: $15.00 per hour
Work Location: In person
Salary : $15