Recovery Technician Coordinator

Recovery Technician Coordinator - Southeastern Connecticut | Site TBD

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization, and a Recovery Friendly Workplace.

We are seeking a motivated and experienced Recovery Technician Coordinator to oversee the day-to-day operations of our Recovery Technician team — ensuring a safe, efficient, and recovery-oriented environment for both clients and staff.

What We Offer:

• Competitive pay and comprehensive benefits
• Multiple Medical Plans to fit your needs and budget
• Dental & Vision Insurance
• 403(b) Retirement Plan with 10% employer match at 1 year
• Vacation and Sick accruals
• 11 paid Holidays
• 40 hours of paid Education/Training annually
• Paid Licensure Reimbursement
• Meaningful leadership work making a lasting difference in the lives of individuals in recovery

What You'll Do:

As a Recovery Technician Coordinator, you will lead, supervise, and support a team of Recovery Technicians while fostering a trauma-informed, recovery-oriented environment. You will be both a hands-on leader and a direct contributor to the safety and quality of care our clients receive every day.

Responsibilities include:

• Supervise, train, and mentor Recovery Technicians in day-to-day tasks, ensuring they receive the support and guidance needed to thrive
• Manage hiring, onboarding, timecard approvals, and performance evaluations to build a strong, competent team
• Schedule Recovery Technicians to ensure staffing levels align with all applicable regulations and policies
• Monitor and enforce safety protocols and ensure compliance with agency policies and regulatory guidelines
• Complete all required documentation accurately and on time, including incident reports, shift reports, and inspection reports
• Foster a positive, high-performing work environment by modeling SCADD's mission, vision, and values at all times
• Perform Recovery Technician duties as needed, including:
  • Orienting new clients to the facility and reviewing program rules and expectations
  • Completing non-clinical admission paperwork and documentation
  • Screening incoming client property for inappropriate items
  • Managing and coordinating medical, behavioral, emergency, or facility issues quickly and efficiently, notifying the appropriate authority as needed
  • Answering and directing incoming telephone calls
  • Monitoring the security of the department regularly
• Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties

What You'll Need:

• High School Diploma or GED required; Associate degree preferred
• Minimum of 3 years of related experience, with at least 1 year in a supervisory or leadership role
• Valid and unrestricted Driver's License and CPR Certification
• Strong communication, organizational, and problem-solving skills
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
• Ability to work both independently and collaboratively in a fast-paced environment

Why SCADD?

Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and we know that strong, compassionate leadership at every level is what makes that possible. When you join SCADD, you join a team that shows up every day with hope, connection, and purpose.

If you're ready to lead a team that makes a real difference in people's lives, we want to hear from you.

Apply today at careers.scadd.org

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.