Housekeeping Room Attendant - Part Time @ The Soho Grand Hotel

POSITION SUMMARY

The Part-Time/On Call Room Attendant at the Soho Grand Hotel is responsible for cleaning all guest rooms in compliance with the standards that have been set forth by the Soho Grand Hotel. All rooms must be styled following the Soho Grand Hotels Look Book guidelines that were specifically designed and tailored to fit our guest’s needs. All Room Attendants at Soho Grand will attend a detailed and oriented training to become self – inspectors which will be adhered to in each room. Therefore we strive in training, coaching, providing materials such as the Soho Grand Look Books, daily checklists, and an extensive Training Manual to give each Room Attendant the tools to be confident in their craft.

The Room Attendants at Soho Grand Hotel are highly motivated team members who go above and beyond the call of duty for our guests and their fellow team members. The Cast and Culture of the Soho Grand Hotel is what stands us apart from any other hotels in the neighborhood.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Responsible for cleaning rooms to standard.
• Service assigned guest rooms.
• Change bed linen daily from checkout rooms and by request only from occupied rooms.
• Vacuum carpeting and upholstered furniture.
• Clean and dust all furniture, i.e., picture frames, head boards, lamps, dressers, night stands, telephones, television, etc.
• Remove fingerprints and smudges from mirrors, shiny surfaces, windows, etc...
• Thoroughly clean the bathroom area, including shower stall, sink, pedestal, floor, toilet, wall tiles, mirrors, etc....
• Immediately report all damaged or missing items from the guestrooms.
• Responsible for proper key control and that all keys are turned in daily.
• Immediately report all "lost and found" items.
• Report any unusual findings such as sleep-outs, no luggage, etc.
• Use cleaning chemicals in accordance with established safety standards.
• Maintain a courteous and helpful attitude toward guests, co-workers and supervisors.
• Follow established safety procedures.
• Clean inside armoire, behind dresser, night stand, and around bed frames with use of toy broom.
• Self inspection of guest rooms to standard.

QUALIFICATIONS

• Prior hotel housekeeping experience preferred (3 months to 1 year)
• Must be detail oriented. Interact well with people
• Authorized to work in the USA
• Enjoy cleaning. Fluency in the English language
• Able and willing to utilize vacuums, spray bottles, rags, sponges, Swiffer, Swiffer duster, dustpan

EQUIPMENT TYPICALLY USED TO PERFORM ESSENTIAL FUNCTIONS

Vacuum, Spray bottles, Rags, Sponges, Duster, Toy Broom, Dustpan

EEO/AA Including Vets and Disabled

WORK ENVIRONMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office.

Work Remotely

• No

Job Type: Part-time

Pay: $31.78 per hour

Benefits:

• 401(k)
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 2 years (Required)

Ability to Relocate:

• New York, NY 10013: Relocate before starting work (Required)

Work Location: In person

Salary : $32