What are the responsibilities and job description for the Room Attendant position at The Society Hotel Bingen, WA?
General Overview: Responsible for cleaning guest rooms according to the standards set forth by The Society Hotel and the Executive Housekeeper.
Reporting Relationship: Responsible to the guest. Reports directly to the Executive Housekeeper.
Appearance Standard: Must wear The Society Hotel t-shirt provided by the hotel, dark pants or shorts free of holes or rips (they can/should be comfortable given the nature of the work) and appropriate shoes.
Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fluent communication in English is required for this position.
Major Room Attendant Duties:
- Cleans all assigned rooms using established, approved methods which includes, but is not limited to, the following: make beds with clean sheets, dust furniture, replenishes guest supplies and towels, clean bathroom, vacuums, wipes down mirrors and replace amenities.
- Prevents loss or damage to hotel supplies, the hotel’s property and the guests’ property. Never leaves a guest room open or room attendant cart unattended.
- Is able to determine whether a guest is in the room so it can be cleaned when it is unoccupied.
- Maintains good physical health to meet physical requirements of job.
- Returns all lost and found items to the Executive Housekeeper.
- Reports all necessary repairs to the Executive Housekeeper.
- Keeps room attendant cart clean and neat at all times while maintaining an ample level of supplies.
- Reports all potential safety hazards to the Executive Housekeeper immediately.
- Reports to work at scheduled time in proper uniform.
- Represents the hotel in a positive manner at all times.
- Inspects all equipment and furniture in your work area daily for any hazards to employees and/or guests; report all hazards immediately to Executive Housekeeper.
- Responsible for restocking cart and chemical caddy and cleaning and emptying vacuum at end of shift.
Minor Room Attendant Duties:
- Respond to the requests of all guests and the Executive Housekeeper.
- Occasionally delivers laundry, linens, irons, etc. to guest rooms.
- Occasionally cleans lobby area: vacuuming, dusting and general trash clearance.
- Occasionally loads, unloads, folds and stores linens.
- Cares for and maintains cleaning equipment including vacuums and chemicals everyday.
- Occasionally delivers luggage to guest rooms.
- Perform special projects to maintain a maximum level of service at all times.
- Greets all guests and staff members in hallways.
- Assist with monthly inventory count.