What are the responsibilities and job description for the Community Business Director position at The Social at Savannah?
About the Role:
As the Community Business Director, you will take ownership of the daily operations of the business office, ensuring everything runs like clockwork. From accurate billing and reporting to compassionate communication with residents and families, you'll be at the heart of both the financial engine and the front line people experience of our community.
This role also includes essential community HR support—you’ll be the first point of contact for new hires, driving the recruiting and onboarding process and supporting the Community President on key people operations.
Key Responsibilities:
Business & Finance Operations:
- Manage all accounting functions, including billing, accounts payable, and general ledger reconciliation.
- Ensure timely, accurate payments and invoice processing by reconciling vendor accounts.
- Lead accounts receivable functions, including follow-up with residents and families.
- Maintain organized files for vendors, residents, and ancillary charges, ensuring regulatory compliance.
- Track daily census and generate required financial and operational reports.
- Oversee petty cash disbursements and ledger accounting
- Human Resources Support:
- Partner with the Community President to support recruiting efforts: post jobs, screen applicants, and schedule interviews.
- Facilitate smooth onboarding for new hires, ensuring first-day readiness and compliance with required documentation.
- Serve as the first point of contact for frontline HR items, including questions about payroll, benefits, schedules, or policies.
- Help maintain team member files, monitor attendance trends, and assist with compliance tracking.
- Coordinate new hire orientation activities and promote a welcoming, supportive culture.
Customer Service & Community Engagement:
- Provide excellent customer service to residents and families, especially regarding billing or general inquiries.
- Address concerns with empathy and professionalism, fostering trust and transparency.
What We’re Looking For:
- 3 years of experience in operations, business office, or administrative roles
- 2 years of experience in HR-related functions such as recruiting or onboarding (preferred)
- Proficient in Microsoft Office Suite, Excel, Adobe, and office management systems
- Highly organized, detail-oriented, and able to prioritize with confidence
- Excellent interpersonal and communication skills
Why Thrive? – The Perks of Being a TSL Team Member
At Thrive, we invest in people first. When you join our team, you become part of a culture built on values, innovation, and genuine care. Here's what you can expect as a Thrive team member:
- Comprehensive health benefits including medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays to support work-life balance
- 401(k) retirement plan with company match
- Leadership development and growth opportunities—we promote from within!
- Tuition reimbursement for continued education
- Employee Assistance Program (EAP) for mental health and family support
- Team member recognition programs and a vibrant, purpose-driven culture
- A chance to do meaningful work in a place where your voice matters and your impact is real
Apply Today & Lead With Purpose?
This is your opportunity to step into a high-impact leadership role where business excellence meets compassionate care. Apply now and help shape a community that feels like home—for our residents, their families, and our team members.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $70,000