Pediatric Dental Front Office Admin

The Smile Spot is a dental group practice that provides pediatric and orthodontic dental services. We are locally owned & operated & seeking hard-working professionals to join our team!

We are looking for an Experienced Dental Front Office Admin who is great with patients, has a bubbly, upbeat personality and who enjoys working as a team.

If you have dental assisting experience and are interested in branching out to become cross trained with the front, this position may be perfect for you!

Benefits to joining our team:

• Becoming part of a patient focused team that is dedicated to creating a welcoming patient experience. We put “Best Practices” at the front of our operation!
• Flexible Hours: our flexible schedule & size of group contributes to accommodating full time employment... no worrying how you are going to get your hours in from week to week.
• Growth in Your Profession: We provide additional resources to gain continuing education to acquire additional certifications in your line of work, we also partner with you financially to pay for additional necessary certifications for forward movement in your career path, with scheduled bonuses to repay your financial obligation.
• Great Benefits: Medical Insurance is provided for full-time staff members after a 90-day probationary period. You are only responsible for a small portion of your premium, as the company picks up the majority of your monthly cost.
• Paid Time Off (begins accruing at 90-days employment) & Holiday Pay
• Enjoying what you do and having fun with our team and patients in a positive culture.

What we are looking for:

Great Attitude and Strong Work Ethic- there is no “I” in TEAM

• Good understanding of customer service & desire to work hard to exceed the expectations of our patients.
• Someone who understands our desire in patient care: developing life-long dental patients.
• Understanding of the old phrase.. “there is no “I” in TEAM”.. ability to work harmoniously with others, keeping focused on the common goal. Be a TEAM PLAYER.
• Honesty and Integrity

Responsibilities:

• Answering Phone
• Making notes in PMS systems (Cloud9, Open Dental)
• Assisting with Patient flow
• Review Contracts
• Collecting Payments
• Making confirmation calls
• Scheduling Appointments
• Coordinate hospital appointments and surgeries for patients requiring dental care in a hospital setting.
• Communicate with hospital staff, dental providers, and patients to ensure all necessary arrangements are made.
• Manage and maintain the schedule for hospital-based dental procedures.
• Ensure all required documentation and pre-authorization are completed and submitted in a timely manner.
• Assist patients and their families with understanding the process, addressing any questions or concerns.
• Provide exceptional customer service to all patients and visitors.
• Collaborate with the dental team to ensure continuity of care and follow-up.
• Maintain accurate records of patient interactions and hospital procedures.

Current Openings: The Smile Spot is a multi-specialty practice. We are looking to add an additional Front office person to join our team. Must be available to work varied hours M-Fri between 7:30am-6:00pm and 1-2 Saturdays a month between 8am-1pm. We will have schedules prepared 2-3 weeks in advance which will help you to plan for yourself. We have an EXTREMELY busy practice that houses a full Pediatric Dentistry practice AND a full Orthodontic Practice; must be willing to work between specialties.

* Pay starting at $17 and up depending on experience.

Work Remotely

• No

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Application Question(s):

• What is the Range Of Pay you are looking to stay within?
• Do you have any Felony or Misdemeanor Convictions?

Experience:

• Dental Front Office: 3 years (Preferred)

Work Location: In person

Salary : $17