Account Executive

About Company:

The Sleep Spa by Hästens

At The Sleep Spa Hästens, we strive for a world where people sleep well — one that's more joyful, peaceful and loving. Every day since 1852, we continue to hone our world-class craft in our factory in Köping, Sweden.

Sleep may be today's ultimate modern luxury. But it's more than that; it's a biological. necessity and the foundation of our entire wellbeing. We want people to sleep well so that they can create the future they dream of upon waking. That's why our master craftsmen consider and handcraft every detail of our bespoke designs using only the finest natural materials. 

We are proud to be a world-class international brand.

Established in 2008, The Sleep Spa by Hästens is the world's largest dealer of Hästens beds. with showrooms in California, New York, Connecticut, Arizona and London, we provide expert guidance and exceptional service.

About the Role:

The Account Executive is the foundational sales position within the Hästens Sleep Spa organization. It is where every team member learns the complete fundamentals of our business: how to sell the beds, how the Sleep Spa operates in its full essence - visually, experientially, and commercially. This role teaches the mechanics of placing orders, coordinating with operations, scheduling bed massages, and delivering exceptional post-sale customer service.

This role ensures that our showrooms have sufficient, well-trained coverage to consistently conduct and maintain high-quality client interactions. The Account Executive supports the team's capacity to sell while simultaneously developing the skills needed to eventually operate more independently, handling inbound volume, maintaining client relationships, and beginning to explore outbound opportunities.

This is not a typical sales job. It’s your entry point into a world of luxury, wellness, and high performance — and the first step toward one of the most rewarding sales careers in luxury retail. If you’re ambitious, magnetic, and ready to learn from the best, we want to meet you.

Position Summary: 

• Deliver a warm, consultative, high-touch experience to every client who walks into our showroom, which we call our “Sleep Spas”
• Guide clients through the Hästens story, craftsmanship, and the real health benefits of investing in sleep
• Keep the showroom “billionaire-walkthrough” ready at all times, with fluffed toppers, fresh linens, a stocked fridge, and thoughtful touches like our Dream Kits and lavender sachets
• Work alongside senior Account Executives during client sessions, learning the craft of luxury selling hands-on
• Manage inbound client interest and begin developing your own outbound prospecting skills under senior guidance
• Maintain client relationships well past the sale, including scheduling bed flips, service visits, and thoughtful follow-ups through our CRM
• Begin building strategic relationships across luxury retail, hospitality, design, and wellness. Think interior designers, hoteliers, chiropractors, and personal trainers
• Manage your own pipeline and work toward monthly, quarterly, and annual sales goals
• Represent Hästens and The Sleep Spa with confidence, polish, and professionalism, in the showroom and beyond

Qualifications:

• 3–5 years in consultative sales, luxury retail, high-level hospitality, or another demanding, performance-driven field. Think professional athletics or estate management. A track record of excellence in a high-pressure environment matters just as much as direct sales experience
• A natural gift for relationship-building, you earn trust quickly with discerning clients, partners, and teammates alike
• A consultative mindset, you listen first and recommend tailored solutions, rather than push product
• A self-driven, quietly competitive nature, you chase goals without needing external pressure
• A refined, polished presence suited to an ultra-luxury environment, with exceptional communication and presentation skills
• Comfort with CRM software (Zoho experience is a plus) and everyday productivity tools
• A bachelor’s degree is a plus, but not required

Preferred Qualifications:

• Comfort with CRM software (Zoho experience is a plus) and everyday productivity tools
• A bachelor’s degree is a plus, but not required

Benefits

The Sleep Spa offers a comprehensive benefits package to eligible team members, including:

• Health Coverage — Full-time team members are eligible for comprehensive medical, dental, and vision insurance for themselves and their dependents.
• 401(k) with Company Match — Team members age 21 can contribute to a 401(k), with The Sleep Spa matching 100% of contributions up to 4%.
• LifeMart Discount Marketplace — Exclusive savings on everyday products, travel, entertainment, and services through this online marketplace.
• Employee Assistance Program — Free, confidential counseling, resource referrals, and work-life support for team members and their families, provided through ADP.