Maintenance Assistant

Job Summary: The Maintenance Assistant performs daily maintenance required to turn units, daily work orders, and monthly preventative maintenance at the request of the Lead Maintenance or Property Manager.  

Duties and Responsibilities:

• Appearance should be neat, clean, hair combed, and proper clothing attire including name tag. 

• Tools and cart stocked and prepared for daily tasks. 

• All safety equipment must be on cart and used at proper times. 

• Effective communication style when dealing with Tenants, Management, and other team members.  

• Working knowledge or willingness to learn all basic apartment maintenance, including but not limited to: Plumbing, Electrical, Carpet cleaning and repair, drywall repair, painting, general carpentry, glass repair, small appliance troubleshooting and repair, HVAC troubleshooting and repair, grounds maintenance, as well as concrete and tile repair. 

• Assist Lead Maintenance in maintaining adequate levels of parts and supplies in an organized manner for the ongoing upkeep of the property. 

• Perform daily work orders in a timely manner (within 24 hours) in order to keep tenants satisfied and promote long-term stay of the tenants. 

• Perform monthly preventative maintenance in all units in an attempt to keep all equipment working at peak efficiency. 

• Work closely with lead maintenance to turn units quickly and efficiently. 

• Accept on-call responsibilities as reported by call center in order to assist tenants with any issues. 

• Work throughout the day to ensure proper curb appeal standards are met by picking up trash and reporting issues to the Property Manager.  

• Maintain a friendly disposition to ensure peak customer service standards on property creating an environment where tenants want to live. 

• Other related duties as assigned.  

Qualifications:

· High school diploma or equivalent preferred. 

· 2 years Maintenance experience. 

· Effective written and verbal English communication skills. 

· Ability to provide excellent customer service. 

· Ability to work in cramped, dirty / dusty, cold or hot conditions. 

· Sitting, standing, walking, bending, climbing stairs, kneeling, and lifting up to 100lbs. 

· Own maintenance tools. 

· Maintain a professional, neat and well-groomed appearance, adhering to Company standards.  

· Work varied shifts, including weekends and holidays.  

· Proof of eligibility to work in the United States.