What are the responsibilities and job description for the Front Desk Receptionist position at The SideDoor Salon?
About the Role
SideDoor Salon is looking for a friendly, organized, and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our guests, you'll help create an exceptional salon experience while keeping our front desk running smoothly.
Responsibilities- Greet guests and provide outstanding customer service
- Schedule appointments and answer phone calls
- Check guests in and out, process payments, and manage daily transactions
- Recommend and sell professional haircare products
- Keep the front desk, retail area, and waiting space clean and organized
- Assist with salon laundry, stocking, and light cleaning
- Support stylists and management with daily operations
- Friendly, professional, and dependable
- Strong communication and organizational skills
- Comfortable multitasking in a fast-paced environment
- Customer service experience preferred
- Salon or hospitality experience is a plus, but not required
- Employee discounts on services and retail products
- Ongoing education and training
- A fun, supportive team environment
- Opportunity for growth within the salon