What are the responsibilities and job description for the Dental Front Office Assistant position at The Shores Dental?
The Shores Dental Is Growing!
Now Hiring: Dental Front Desk/ Insurance Specialist
La Jolla, CA
The Shores Dental is excited to welcome a high-energy, patient-focused Insurance Specialist to our world-class team in beautiful La Jolla. If you love connecting with people, thrive in a fast-paced environment, and enjoy helping patients say “yes” to life-changing smiles, this role may be perfect for you!
Who We’re Looking For
We’re seeking a positive, motivated professional who brings confidence, warmth, and enthusiasm to every patient interaction. You’ll play a key role in presenting orthodontic treatment options and ensuring an exceptional patient experience.
You may be our ideal teammate if you:
Are a go-getter with natural sales ability and a passion for helping others
Bring energy, accountability, and a strong work ethic every day
Learn from challenges, adapt quickly, and take ownership of your role
Value teamwork, humor, and a positive workplace culture
Are detail-oriented, creative, and motivated to support a growing private practice
Your Role: Dental Front Desk/ Insurance Specialist
As the welcoming face of our practice, you’ll guide patients through their orthodontic journey with clarity and care.
Key Responsibilities:
Greet patients warmly and professionally
Answer phone and email inquiries promptly
Occasionally present treatment plans with confidence and enthusiasm
Explain financial options clearly and compassionately
Assist Treatment Coordinator with Insurance Breakdowns and follow-ups
Follow up with patients to achieve strong case acceptance
Ensure every patient feels informed, supported, and excited about their smile
Skills & Requirements
The right candidate will have:
- A friendly, outgoing personality that puts patients at ease
- Interest in a long-term position with a growing private practice
- Knowledge of Orthodontics and General Dentistry is required
- Strong communication, organization, and multitasking skills
- Confidence with computers and experience using Open Dental & Dolphin
- Ability to remain calm and professional in a busy environment
- Reliable transportation
- Knowledge of Dental Insurance is required
- Bilingual skills are a BIG plus (any language welcomed!)
Join Our Team
We’re excited to meet our next Dental Front Desk/ Insurance Specialist Superstar!
- Please send your resume and a brief cover letter explaining why you’d be a great fit
Pay: $20.00 - $24.00 per hour
Work Location: In person
Salary : $20 - $24