What are the responsibilities and job description for the Housekeeping Manager position at The Shoreline Hotel?
JOB SUMMARY: Responsible for directing the activities of the Housekeeping Department with the least expense possible while maintaining the property standards of cleanliness and service.
DUTIES/TASKS:
1. Ensure an environment in which high standards of comfort service and quality exist for our guests.
2. Ensures teamwork and enhances cooperation between all departments.
3. Recruits, interviews, hires and trains new employees.
4. Prepares work schedules, and ensures housekeeping standards are met.
5. Takes regular monthly inventories of linen, cleaning chemicals, and laundry chemicals. Prepares requisitions, or places orders for those items and suite supplies. Ensures that budgeted expense goals are met through proper usage control of those items.
6. Maintains all required employee records such as Performance Appraisal and Time Cards.
7. Maintains security for guests and property by insuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and securely stored, reports suspicious activity by guest or others and observes all security and safety regulations.
8. Prepares Room Attendants Daily Report, assigns specific rooms to each room attendant, supervises housekeeping personnel to ensure that carts are properly stocked, and that all room cleaning and laundry work assignments are completed according to the property?s standards.
9. Prepares and submits the Daily Room Report to ensure accurate status of all suites and explains any discrepancies in the rooms rented versus rooms cleaned.
10. Maintains daily, weekly and monthly inspection programs to ensure placement of standards and cleanliness.
11. Reports maintenance problems by completing work orders and follow up on the maintenance work in rooms to ensure work is completed.
12. Performs daily inspections of all rooms and public areas of the hotel.
13. Insure the smooth, continuous operation of the laundry in the moist cost effective manner possible.
14. Performs monthly cost per load analysis.
15. Acts as Manager on duty as designated by the General Manager.
DUTIES/TASKS:
1. Ensure an environment in which high standards of comfort service and quality exist for our guests.
2. Ensures teamwork and enhances cooperation between all departments.
3. Recruits, interviews, hires and trains new employees.
4. Prepares work schedules, and ensures housekeeping standards are met.
5. Takes regular monthly inventories of linen, cleaning chemicals, and laundry chemicals. Prepares requisitions, or places orders for those items and suite supplies. Ensures that budgeted expense goals are met through proper usage control of those items.
6. Maintains all required employee records such as Performance Appraisal and Time Cards.
7. Maintains security for guests and property by insuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and securely stored, reports suspicious activity by guest or others and observes all security and safety regulations.
8. Prepares Room Attendants Daily Report, assigns specific rooms to each room attendant, supervises housekeeping personnel to ensure that carts are properly stocked, and that all room cleaning and laundry work assignments are completed according to the property?s standards.
9. Prepares and submits the Daily Room Report to ensure accurate status of all suites and explains any discrepancies in the rooms rented versus rooms cleaned.
10. Maintains daily, weekly and monthly inspection programs to ensure placement of standards and cleanliness.
11. Reports maintenance problems by completing work orders and follow up on the maintenance work in rooms to ensure work is completed.
12. Performs daily inspections of all rooms and public areas of the hotel.
13. Insure the smooth, continuous operation of the laundry in the moist cost effective manner possible.
14. Performs monthly cost per load analysis.
15. Acts as Manager on duty as designated by the General Manager.
