What are the responsibilities and job description for the Food and Beverage Manager position at The Shoreline Hotel?
Company Description The Shoreline Hotel is a hospitality-focused property committed to delivering welcoming, high-quality guest experiences in a relaxed, contemporary setting. The hotel emphasizes attentive service, well-maintained facilities, and thoughtfully curated food and beverage offerings. Team members are encouraged to collaborate across departments to ensure smooth operations and consistent guest satisfaction. The Shoreline Hotel values professionalism, integrity, and a positive work environment where employees can grow their skills and careers.
Role Description The Food and Beverage Manager is a full-time, on-site role based at The Shoreline Hotel in Minneapolis, MN. This role oversees daily operations of all food and beverage outlets, including restaurant, bar, banquets, and room service, ensuring consistent quality and service standards. The manager plans menus in collaboration with culinary leadership, monitors inventory and ordering, and ensures compliance with health, safety, and licensing regulations. They lead and coach the food and beverage team through scheduling, training, performance feedback, and hands-on support during peak service periods. The role also includes managing budgets, analyzing sales, implementing cost-control measures, and working closely with hotel leadership on guest experience initiatives and promotional activities.
Key Responsibilities
- Oversee daily food and beverage operations, ensuring excellent guest service and quality standards.
- Recruit, train, schedule, supervise, and evaluate food and beverage team members.
- Develop and implement service standards, operating procedures, and staff training programs.
- Monitor inventory levels, order supplies, and manage vendor relationships.
- Control labor, food, and beverage costs while meeting budget and profitability goals.
- Ensure compliance with all health, safety, sanitation, and alcohol service regulations.
- Handle guest feedback and resolve concerns promptly and professionally.
- Collaborate with the Executive Chef and other departments to create menus, promotions, and special events.
- Analyze sales reports and identify opportunities to improve revenue and operational efficiency.
- Maintain cleanliness, organization, and presentation throughout all dining and beverage areas.
Qualifications
- Bachelor's degree in Hospitality Management, Business, or a related field preferred.
- 3–5 years of food and beverage management experience, preferably in a hotel or resort environment.
- Strong leadership, communication, and customer service skills.
- Knowledge of budgeting, inventory management, food safety, and POS systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Skills
- Strong organizational and problem-solving abilities.
- Experience managing multiple outlets or banquet operations.
- Proficiency with Microsoft Office and hospitality management software.
- Ability to motivate teams and foster a positive work environment.
Physical Requirements
- Ability to stand and walk for extended periods.
- Lift and carry up to 40 pounds as needed.
- Work in a fast-paced environment while maintaining attention to detail.