Customer Service Associate & The Shipping Store

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met while fostering a positive shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle transactions efficiently.

Requirements

• Previous experience shipping with UPS, FedEx, USPS, DHL and Freight
• Previous experience in retail sales or customer service is preferred.
• Proficiency in cash handling and familiarity with cash register operations.
• Strong phone etiquette skills for effective communication with customers over the phone.
• Basic math skills are essential for transaction processing and inventory tasks.

Duties

• Greet customers warmly and assist them with inquiries regarding products and services.
• Operate cash registers accurately, handling cash transactions and providing change as needed.
• Assist in stocking shelves and organizing merchandise to ensure a well-presented store environment.
• Handle customer complaints with professionalism, aiming for resolution and customer retention.
• Perform basic math calculations for transactions and inventory management.
• Other normal store functions.

Job Type: Part-time

Pay: From $15.00 per hour

Work Location: In person

Salary : $15