Payroll Manager

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities.

We are seeking a Payroll Manager who thrives in ambiguity and operates autonomously to drive continuous improvement across our payroll function. This is not a transactional role, we need a problem solver with deep compliance expertise, exceptional emotional intelligence, and cross-functional partnership skills to navigate complex organizational challenges.

You will design and implement scalable payroll operating models that anticipate company growth and evolving compliance landscapes across multiple jurisdictions. Your compliance expertise will be proactive staying ahead of regulatory changes and embedding compliance into processes rather than reacting to requirements.

Leading with exceptional emotional intelligence, you will self-regulate through stressful situations, coach team members with empathy, and adapt your communication style to influence different audiences.

In this hybrid role (2-3 days per week at our Gilbert, AZ office), you will operate independently and strategically, anticipating needs and proposing solutions. You will partner closely with Finance, HR, Legal, and Operations to align payroll strategy with business objectives and translate technical concepts for non-technical stakeholders.

Success in this role requires someone who views payroll challenges as opportunities to strengthen processes and build organizational capability. You must be a leader who understands that payroll is a strategic business function, not just a tactical processor.

Key Responsibilities 

• Complex Problem Solving Untangle multifaceted payroll challenges requiring analysis of regulations, system capabilities, and business processes
• Compliance Mastery Deep knowledge of federal, state, and local payroll tax requirements and labor laws; proactive approach to compliance risk
• Emotional Intelligence & Self-Awareness Ability to manage stress, adapt to changing priorities, lead through ambiguity, and communicate authentically
• Strategic Thinking See beyond the current payroll cycle to envision how systems, processes, and talent can evolve to support organizational scaling
• Systems Thinking Comfort optimizing HRIS/payroll systems, troubleshooting workflows, and evaluating technology solutions
• Business Acumen Understand how payroll connects to broader finance, HR, and operational objectives
  
  
  

Required Experience

• 7 years of progressive payroll management experience, including leadership of payroll operations that goes beyond executing payroll cycles to encompass process design, optimization, controls, and cross-functional issue resolution.
• Strong background in multi-state or complex compliance environments
• Experience with payroll analytics, reporting, or business intelligence
• Current experience with modern HRIS/payroll systems (ADP, Workday, or comparable platforms)
• Track record of cross-departmental collaboration and impact at various organizational levels
• Comfort navigating growing business environments with evolving processes and frameworks
  
  
  

Preferred Qualifications

• CPP (Certified Payroll Professional) or equivalent certification
• Background in HR transformation, systems implementation, or organizational change management
• Exposure to executive-level financial planning and analysis
  
  
  

Benefits

The Shield Co. Management is proud to offer competitive pay, growth opportunities, and full benefits. 

• Paid sick and vacation time along with 15 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
  
  
  

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
  
  
  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular standing, walking, and sitting
• The ability to use a computer and telephone systems is essential to work.
• Work is inside a climate-controlled office with moderate noise level
  
  
  

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. 

EEO Statement The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Americans with Disabilities Act (ADA) The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.