Employee Experience Team Lead

EcoShield is one of the fastest-growing pest control companies in the country, and we’re just getting started! Our mission is to spread happiness from our technicians in the field to our shared services teams! Here, you will collaborate, grow your skills, and make an impact that supports thousands of families every day.

The Employee Experience Team Lead plays a strategic role in shaping and enhancing our company’s culture and employee experience. In close partnership with and under the guidance of the Sr. Director of People Operations, this role leads the Employee Experience Specialists and drives initiatives that strengthen engagement, onboarding, internal mobility, and employee satisfaction throughout the full employee lifecycle. This is a hybrid position in office 2 days a week, position and reports to our Gilbert, AZ headquarters.

What makes this opportunity exciting

• Growth Be part of a company that’s expanding nationwide with plenty of room to grow your career.
• Impact Know your work directly supports the teams who serve thousands of families every day.
• Development Gain hands-on experience with the tools, systems, and skills that set you up for long-term success.
  
  
  

How You Make an Impact

• Create, implement and oversee employee experience initiatives, ensuring alignment with the company's mission and strategic objectives.
• Ensure a consistent and engaging onboarding experience that aligns with our employer brand and company culture.
• Consult on the design and implementation of comprehensive onboarding programs to create a welcoming, supportive, and engaging experience for new hires and internal transfers.
• Ensuring effective communication channels and feedback mechanisms between employees and leadership.
• Manage and optimize processes for employee promotions, transfers, and role changes.
• Mentor a team of Employee Experience Specialists, fostering a collaborative and high-performing team environment.
• Assist leadership by providing regular feedback to support team members’ growth and development.
  
  
  

What You Bring to the Role

• 3-4 years of experience in employee experience, HR, recruitment, or related roles.
• Strong leadership skills with a proven ability to inspire and motivate a team.
• Excellent project management and organizational skills.
• Proficiency with HR tech systems, analytics tools, and Microsoft Office suite.
• Strong interpersonal, written, and verbal communication skills.
• Bachelor’s degree in Human Resources or combination of experience and secondary education required.
  
  
  

Pay & Perks

• Weekly Pay - get your paycheck every Friday, no waiting!
• Competitive Compensation - $65,000-$75,000 annually, based on experience.
  
  
  

Physical Demands & Work Environment

• Mostly desk-based work with regular computer use (typing, mouse work).
• Occasionally lift or carry office supplies (up to 25 lbs.).
• Work is in a climate-controlled office environment.
  
  
  

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA)

The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.