What are the responsibilities and job description for the Finance Associate- Accounts Receivable position at The Sherwin-Williams Company?
The Accounts Receivable Associate is a fulltime opportunity within the Enterprise Financial Services (EFS) team of Group Finance. The position is responsible collection and billing activities for Accounts Receivable (AR) on behalf of Paint Stores Group (PSG), Performance Coatings Group (PCG), and Consumer Brands Group (CBG). The successful candidate will have direct contact with our customers; build relationships with the sales organization; and collaborate with finance colleagues of The Sherwin-Williams Company.
Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.
CORE RESPONSIBILITIES :
CORE RESPONSIBILITY 1 : CUSTOMER COLLECTION ACTIVITY
- Direct customer contact of delinquent accounts in assigned area of responsibility to optimize cash flow and profitability.
- Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts and maintain business continuity.
- Develop and execute action plans to proactively resolve delinquent accounts.
- Evaluate collection customer activity results and recommend escalation to improve performance.
- Process required information on Customer and / or Third-Party websites to facilitate payment.
- Work with customers and the appropriate SW management to resolve customer discrepancies or disputes.
- Assist in identifying EDI, pricing, tracking, and process issues resulting in delayed payments.
- Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities.
CORE RESPONSIBILITY 2 : CONTINUOUS IMPROVEMENT
CORE RESPONSIBILITY 3 : ACCOUNTS RECEIVABLE CONTROLS AND COMPLIANCE
POSITION REQUIREMENTS
FORMAL EDUCATION : Required :
Preferred :
KNOWLEDGE & EXPERIENCE :
Required :
Preferred :
TECHNICAL / SKILL REQUIREMENTS :
Required :
Preferred :
Travel : 10%
