Studio Operations & Event Lead

About The Shelf

We are a full-service influencer marketing agency creating meaningful stories, experiences, and content by working with influencers who know how to spread the word about your brand. With our unique, professional, and longstanding influencer marketing expertise, we create the most genuine connections to deliver the results you deserve.

• We’re a team of more than 80.
• We’re growing.
• We’re about as scattered as a team can be… East Coast, West Coast, the middle of the country… a bunch of us are in Canada, 1 in Ukraine, 1 in Russia… we like to keep our options open in terms of company retreat locations.
• About half of us are really funny.
• We’re currently working with some pretty amazing brands: Famous Footwear, UMG, Zenni Optical, KISS, Lenox, Sam’s Club, ROAR Organic, Nestlé, Honest Co., and Hershey just to name a few.
  
  

The Mission: Ground Control for a High-Growth Venue

Creatorspace is the physical home and production arm of The Shelf, an award-winning influencer marketing agency. We have transformed 2055 Piedmont Road into one of Atlanta's most versatile event and production spaces—a two-level, 7,500 sq. ft. hub designed for everything from intimate brand activations to high-volume content creation.

While our roots are in digital storytelling, our current pulse is driven by high-end events. We are looking for a Studio Operations & Event Lead who can take ownership of the physical space. You will be the "right hand" to our GM, ensuring the studio is secure, the events are flawless, and every client feels at home. As we scale our production services, you’ll have the opportunity to grow with us and take on increasing responsibility in the creative and sales world.

The Priorities (What You’ll Be Doing)

• Facility Mastery & Operations: You are the primary owner of the physical domain. This means organizing the space; keeping inventory of furnishings and supplies; managing security systems, HVAC, and smart locks; coordinating with cleaners and vendors; and staying ahead of the "small things" (restocking, basic repairs, and ensuring the space is always client-ready).
• Event Logistics & The "Flip": Events are our current engine. You’ll be responsible for transforming the space—moving furniture and resetting layouts between bookings—and providing on-site support or security during events to ensure a seamless guest experience. For events that need on-site staff during an event, you will get first priority for those hours.
• Sales Support & Tours: You’ll be the face of Creatorspace for prospective clients. You’ll lead tours, walk people through our AV capabilities, and help the GM manage the admin side of bookings and contracts.
• Production & Miscellaneous Support: As we grow our production side, you’ll occasionally jump in as a PA during shoots or help prep the space for high-stakes brand meetings. You handle the "everything else" so the team can stay focused on scaling.
  
  

Who You Are

• An Experienced Pro: You have 3–5 years of experience in customer service, hospitality, or event management. You don’t wait for instructions; you see a problem, solve it, and document it. You are comfortable speaking with clients and have the professionalism to represent the space well.
• A Committed Ally: Our community is diverse, including many LGBTQ and BIPOC customers. We need an ally who is genuinely committed to making our space feel safe, inclusive, and welcoming for every single person who walks through the door.
• Locally Rooted: Because you’re the guardian of the facility, you must live near the Piedmont Road studio to handle quick-turnaround needs, resets, or security checks.
• Physically Capable: This is an active role. You’ll be moving heavy furniture, going up and down stairs, and physically prepping the space for its next transformation.
• Flexible & Proactive: You’ll have 1–2 set "office hour" days per week for tours and maintenance, but you have the flexibility to handle event-sensitive deadlines and fast turnarounds.
• Detail-oriented: You'll be working under seasoned creative professionals with high standards for presentation and aesthetics. You'll need to be able to follow instructions to a tee, and eventually, have an eye for the details that set us apart.
• Tech-Savvy : No need for advanced computing skills, but you'll need to be familiar with Google Sheets, Docs, and potentially Slides; using calendar integration systems; email & platform response; using an iPhone to capture & share social media content; troubleshoot things like Ring Cam, thermostat, smart locks, etc.
  
  

The Added Bonuses (Nice-to-Haves)

• A "Handy" Streak: Experience with basic repairs or working with contractors.
• Creative Chops: Background in social media, marketing, or photo/video production.
  
  

Why Join Us?

• Real Responsibility: You’ll have significant autonomy and the chance to claim personal wins as you help us manage a growing venue.
• Career Growth: This role is an entry point into a fast-growing agency. As our production services scale, we want to train the right person to take on more senior responsibilities in bookings and operations.
• The Culture: We’re a small, tight-knit crew. We work hard, but we do it in a space that’s designed for creativity and fun.