What are the responsibilities and job description for the IT Technician position at The Setai?
The Setai, Miami Beach
Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.
The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.
We are seeking an IT Technician to provide technical support to hotel staff and guests. This individual will be responsible for maintaining the integrity of the hotel’s systems and responding to IT-related issues in a timely and professional manner. The ideal candidate can work both independently and as part of a team. This position does require availability for select evenings and weekends.
QualificationsRequired Skills:
Troubleshooting and installation of Microsoft Windows 7 and 10
Virus removal; computer repair and assembly
Basic understanding of networking
Knowledge of Wireless 802.11a/b/g/n/ac
Familiarity with Active Directory, including adding and deleting users
Excellent customer service skills with staff support (Fluent English required)
Ability to lift 40 lbs. or more
Preferred Skills (not required):
Experience with Office365
Experience with Windows Server 2012 / 2016 / 2019
Experience with VOIP (Mitel)
Experience with Spiceworks
Experience with hospitality software such as Opera, HotSOS, POS, MCOM
The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive benefits package for all full-time employees, including:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Retirement Plan – 401(k) program
Generous Paid Time Off Program
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms & Maintenance of Uniforms
Parking privileges offered with this position
This is a non-management position
This is a full time position