Office Manager

 Answer incoming phone calls and respond to customer inquiries professionally
 Enter and update customer, lead, estimate, and job information in Roofr CRM
 Upload proposals, signed documents, photos, and job-related paperwork into the
CRM
 Support the sales process by helping track estimates, follow-up items, and
customer communication
 Help maintain organized customer and job files
 Assist with scheduling support, customer follow-up, and internal office
coordination
 Collect and organize invoices, receipts, bills, and payment information for the
outside bookkeeping team

 Communicate with the third-party bookkeeper regarding routine accounting
support items
 Help keep office records accurate, organized, and up to date
 Support the owner and team with general administrative tasks as needed
Qualifications
 2 years of administrative, office support, customer service, or sales support
experience
 Strong organizational skills and attention to detail
 Comfortable answering phones and communicating with customers
 Experience with office systems, and data entry
 Basic bookkeeping knowledge helpful
 Ability to manage multiple tasks and follow through consistently
 Construction, roofing, home services, or contractor office experience is a strong
plus
 Experience with Roofr or similar CRM/job management software is a plus
What We’re Looking For
 Organized and dependable
 Friendly and professional with customers
 Strong follow-through and communication
 Comfortable in a fast-paced small business environment
 Able to keep job files, CRM records, and bookkeeping support organized and
accurate
Compensation
Compensation will depend on experience, skill set, and fit for the role.
To Apply
Please send your resume and a short note about your background in office
administration, customer communication, CRM systems, and any bookkeeping or
construction-industry experience.