Quality Assurance Specialist

Title: Quality Assurance Specialist
Department: Payroll
Reports To: Director, Payroll
Salary Range: $52,280 - $70,373

Job Summary

Participates in the development, implementation and maintenance of quality assurance plans. Conducts quality assurance reviews to ensure that work plans are executed in accordance with the School District of Philadelphia policies and procedures. Studies processes to determine cause and effect. Documents and evaluates data gathered and makes recommendations to the Director, Payroll.

Essential Functions

• Identifies, recommends and implements changes to enhance the effectiveness of quality assurance strategies; assists with the development of quality assurance initiatives.

• Verifies allocation and calculation of leave days in accordance with District policies.

• Researches information on current and former School District of Philadelphia employees using the payroll system.

• Prepares and analyzes basic reports and provides the Director, Payroll with periodic reports; interacts with other District personnel and offices in the preparation of reports.

• Provides oversight and review of the process to prepare termination payments; verifies compliance with standard operating procedures.

• Participates in process improvement activities; identifies and documents any inconsistencies in data to resolve issues and ensure data integrity.

• Develops and updates quality assurance documentation in an efficient and timely manner according to departmental standards and procedures.

Minimum Requirements

• Bachelor’s degree from an accredited college or university.
• One year of full-time, paid, professional experience in a large school district, non-profit, governmental agency or corporation which has included evaluating quality assurance findings for payroll and making recommendations for process improvement.

OR

• Any equivalent combination of training and experience determined to be acceptable by the Office of Talent.

Knowledge, Skills and Abilities

• Demonstrated knowledge of:

• quality assurance principles, practices and procedures.
• payroll processes and procedures.
• the methods and techniques used in conducting research.
• software applications used to design spreadsheets

• Demonstrated ability to:

• assist with the development and implementation of quality assurance strategies.
• gather, analyze and interpret quality assurance data.
• be organized and detail oriented.
• maintain records and prepare reports.
• use a personal computer.
• maintain confidentiality.
• manage time effectively.
• work independently and in a team environment.
• express ideas effectively, both orally and in writing.
• establish and maintain effective working relationships.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.