Legal Intake Specialist

Pay: $40,000.00 - $55,000.00 base salary per year plus performance based bonuses

Job description:

*BILINGUAL REQUIRED*

Our law firm consists of a compassionate team of dedicated legal professionals. We are expanding to new levels of growth and presently seeking the help of a high-energy and positive intake specialist to handle our new prospective client relations. The intake process is the beginning of a long-term professional relationship with our client(s) and we believe that every potential new client should feel at ease and confident after speaking with our Legal Intake Specialist.

Our ideal candidate is great on the phone, naturally compassionate and empathetic listener, has a strong commitment to customer service, and a passion for helping those in need. You will have the opportunity to be a part of a thriving law firm and make a difference within our community every day.

Candidate(s) should be detail-oriented, have excellent customer service, and superb sales skills. Additionally, this position requires that the Legal Intake Specialist take part in business development activities to grow the firm.

Candidate Requirements:

• Law firm experience required. 2 year minimum.
• Speak the Spanish language proficiently.
• Client obsession.
• Thrives in a challenging environment.
• Self-motivated with an eagerness to learn, strategize and execute strategies effectively.
• Professional pride in client communication.
• Knowledgeable about the Texas criminal judicial process - our office handles all types of Texas misdemeanors and serious felony offenses.
• Courteous, enthusiastic, and hardworking.
• Dependable and reliable.
• People-oriented -- enjoys interacting with people and working on group projects.
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
• Detail-oriented.
• Achievement-oriented -- enjoys taking on challenges, even if they might fail.
• Innovative -- prefers working in unconventional ways or on tasks that require creativity.
• Sales experience is preferred.
• Criminal Defense or Personal Injury experience is preferred.

Office Info:

Name: The Santos Law Firm, PLLC

Address: 4801 Woodway Dr., Houston, Texas 77056

Practice areas: Criminal Defense and Personal Injury

Dress Code:

Business attire as we maintain and present a professional environment for our clients. Casual Fridays are ok except when scheduled client meetings are required (you'll have plenty of notice).

Responsibilities include but are not limited to:

• Handling new prospective client(s) intake process.
• Researching Texas case law on specific legal issues on a case-by-case basis.
• Drafting, reviewing, and e-filing Motions, Briefs, Notices, Letters of Representation/Protection, and Proposed Orders.
• Managing client intake/communications/correspondence by providing case updates either via email or phone.
• Communication with Court Staff/Personnel.
• Interviewing/note taking when obtaining testimony/information from prospective client(s).
• Attend seminars, training classes and review current professional literature to maintain and develop professional skills and knowledge.
• Organize both physical and digital new client files in client management software, and

Managing calendar appointments and court dates.

Job Type:

• Full-time in office, remote opportunities not available.

Pay:

• Base Salary - DOE
• In addition to base salary, performance based bonus(es)

Benefits:

• Health insurance
• Paid time off (PTO)
• Paid holidays

Benefit Conditions:

• Waiting period may apply - 90 Days

The Santos Law Firm, PLLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, national origin, sex, age, spousal affiliation, sexual orientation, gender identity, veteran status, political affiliation or religion, mental or physical disability, or serious medical condition.