Concierge

The Santa Lucia Preserve is a private community dedicated to appreciating and respecting the area’s natural beauty, geography, history, and cultural setting. The Preserve's 20,000 acres are home to a lively community of just under 300 families and a team of talented staff. Our Gatehouse at 1 Rancho San Carlos Road is just a few minutes from Highway 1 in Carmel. A scenic, winding road takes you into the heart of the Preserve in just 20 minutes.

At the Santa Lucia Preserve, our main priority is to deliver exceptional service with grace and professionalism, demonstrating our commitment to genuinely care for and exceed the expectations of our members and their guests. As Concierge, located at the front desk of the historic Hacienda building, your primary focus will be on facilitating the member & guest experience at The Preserve.

Duties include:

• Four 10 hour day schedule, 8 am - 6 pm
• Meet and greet all members, guests and visitors
• Coordinate guest arrivals and departures and all associated services, including necessary payments
• Provide information on facilities and services, events and attractions, tours, travel routes and transportation
• Work with all departments to ensure a seamless experience
• Continually learn members' names, likes and dislikes.
• Maintain a positive attitude and willingness to serve

Experience:

• 5 years experience in the hospitality and customer service industry
• Excellent written and oral communication skills
• Ability to use a variety of computer applications
• Excellent organization, administrative, and prioritizing skills
• Detail-oriented
• Professional attitude
• Excellent problem-solving skills
• Strong knowledge of local community, area, and region

The Preserve’s vision would not be possible without a dedicated team of service-oriented people. We foster an inclusive, welcoming environment where differences are respected and appreciated. This dedication is rewarded by the sincere gratitude, respect, and appreciation of our Members in addition to the following benefits:

• Opportunities for growth
• Competitive compensation
• Employee meal stipend
• Transportation stipend
• Medical, dental, vision, life insurance and other benefits
• 401(k) Plan with generous employer match
• Club amenities including 100 miles of hiking and biking trails, an 18 acre lake, horseback riding and golf
• Discounts at our restaurants and shops
• Scholarship opportunities for employees and their children
• Company sponsored appreciation events and activities

Apply on really or visit https://www.santaluciapreserve.com/careers for more information or come to the Gatehouse at 1 Rancho San Carlos Road, Carmel, CA 93923 to pick up an application

The Preserve participates in E-Verify

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you aware that the Preserve participates in E-Verify for I-9 completion?

Experience:

• Hospitality: 5 years (Required)

Work Location: In person

Salary : $22 - $26