What are the responsibilities and job description for the Customer Service Representative and Veterinary Assistant position at The Sams Clinic Veterinary Specialists?
Overview
The Sams Clinic is an Orthopedic and Sports Medicine & Rehabilitation facility. We are looking for experienced, motivated individuals dedicated to the health and wellbeing of our patients and team.
Join our specialized team and work directly with Board Certified surgeons, Anesthesiologist, Sports Medicine & Rehabilitation specialist, and our all-star staff. No overnights, weekends or emergency coverage. Full-Time 40 hours, 3/10-hr. shifts Tuesday-Thursday. 2/5-hr shifts Monday and Friday. Our spacious facility includes two large surgical suites, digital radiography, a CT scanner, and in-door/out-door break areas.
This is a hybrid role with time split between the front desk and the treatment room. Those with veterinary experience and interest in either department are encouraged to apply.
Responsibilities and experience include but are not limited to:
- Excellent client experience, written and verbal, schedule appointments, answer phones, manage medical records and facilitate clear communications with clients and referring practices.
- Answer muti-line phones and provide stellar customer service.
- Demonstrate initiative by identifying opportunities to improve workflows teamwork and the clients experience.
- Assist doctors and team with patients during surgery (pre/peri/post), consultations, treatments, and radiographs/CT/Ultrasound.
- Safe animal handling and restraint.
- Ability to calculate drug doses.
- Accurate recordkeeping (EZVET/VETRADAR).
- Maintain a clean, organized and safe hospital environment.
- Able to lift 40 pounds unassisted and be able to stand, sit, and kneel for potentially long periods.
- Participate in ongoing training and professional development to expand veterinary knowledge and clinical skills.
- Performed other duties as assigned to support the hospital and our patients.
Compensation and Benefits:
- Wage dependent on experience and educational background
- $27.00-$31.00 hourly rate
- Medical & Dental coverage
- Paid time off, holiday, and sick pay
- Retirement plan
- Disability supplemental coverage
- Uniform reimbursement
- Employee discount for pets
Job Type: Full-time
Pay: $27.00 - $31.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Ability to Commute:
- Mill Valley, CA 94941 (Required)
Ability to Relocate:
- Mill Valley, CA 94941: Relocate before starting work (Required)
Work Location: In person
Salary : $27 - $31