Welcome Desk Associates (Kroc)

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a part-time morning shift Welcome Desk Associate for the Kroc Augusta, located in Augusta, GA. Hours are 4:45am to 10:00am.

Job Summary:
This position is responsible for creating exceptional customer service experiences. Primary responsibilities include selling and/or verifying memberships, program registrations, and Kroc merchandise through a POS system as well as providing facility information and tours, answering, and routing all incoming calls.

Knowledge, Skills and Abilities:
Knowledge of The Salvation Army mission and ministry; knowledge of sales and customer service; knowledge of excellent organizational skills; ability to multi-task; ability to be self- motivated and goal oriented; ability to communicate in a clear and concise manner; ability to maintain a non-judgmental attitude in working with customers, clients, members, and staff; ability to empathize and communicate with low-income and vulnerable people; ability to work independently as well as part of a team; ability to learn new computer systems; ability to maintain a friendly and professional attitude and approach to problem solving; ability to work in a fast-paced environment and remain positive and cheerful under pressure; ability to use/operate general office equipment including computer, digital camera and radio system; ability to perform mathematical calculations.

Education and Experience:
High School Diploma or GED and 1-2 years of cashier/customer service experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:
None

Physical Requirements and Working Conditions:
Ability to meet attendance requirements; ability to read, write, and communicate the English language; ability to lift and carry 50 lbs.; work is performed in an environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with dust, dirt, and the like: work will be attending to a front desk and may require standing for extended periods of time; work will involve periods of walking while conducting facility tours; work is performed in a fast paced environment and includes frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated.

Additional Information:
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

• Application Submittal Period: 02/28/2024– until filled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!