Social Services Worker (7181)

THIS POSITION IS LOCATED IN THE FORT PIERCE SOCIAL SERVICES OFFICE.

Schedule/Hours: Part time - 29 hours per weekly

This position is responsible for:

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.

Key Responsibilities:

• Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history;

• Assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.

• Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients

• Provides with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.

• Processes emergency assistance for lodging, furniture, and rent and utility assistance when Case Worker is unavailable.

• Receives and processes through daily bread donations. Prepares Coffee and Bread for Breakfast Club each morning.

• Maintains cleanliness of Social Service waiting area and food pantry.

• When requested, serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.

• Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.

• Gives referrals for eligible clients to other agencies for assistance as needed.

• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Maintains excel worksheets and enters client information and services into HMIS program.

• Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.

• Drive and pick up daily bread and produce donations as needed.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.

• Ability to read, write, and communicate the English language. Ability to perform

• mathematical calculations.

• Ability to type and keypunch information into a computer. Ability to sort and file documents

• alphabetically and numerically.

• Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Employee Benefits:

• Paid Time Off

• Retirement Savings Plan Available

• Supplemental Insurance Available

• Voluntary Life Insurance and more!

EDUCATION AND EXPERIENCE:

High school diploma or G.E.D.,

and 

Two years experience working in a social or public service environment with experience assisting the public,

or

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:

Valid Driver's License
 

Equal Opportunity Employer: Veterans | Disabled

Salary : $15