Social Services Worker (6284)

Schedule/Hours: Monday-Friday 

This position is responsible for:

Provides social service assistance to eligible clients in the following areas food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. 

Key responsibilities: 

• Interviews clients to determine need and eligibility to receive services.
• Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.
• Inputs client information to database accurately and in accordance with established timelines and procedures; prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
• Prepares food bags/boxes according to the number of family members; packs food items in boxes and marks boxes accordingly to distribute to clients.

Physical Requirements & Working Conditions: 

• Ability to meet attendance requirements
• Ability to read, write, and communicate the English language.

• Ability to perform mathematical calculations.
• Ability to type and keypunch information into a computer.
• Ability to sort and file documents alphabetically and numerically.
• Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.

Employee Benefits:

• Dental and Vision Insurance
• PTO

Education and Experience
High school diploma or GED

And two years’ experience working in a social or public service environment with experience assisting the public, 

Or 

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled

Salary : $13